At a Glance
- Tasks: Support sales, maintain client relationships, and manage inquiries in a dynamic travel environment.
- Company: G2 Travel, a fun and collaborative wholesale tour operator based in Hong Kong.
- Benefits: Growth opportunities, supportive team culture, and travel perks to strengthen client connections.
- Other info: Flexible, fast-paced role with a mix of client interaction and operational tasks.
- Why this job: Join a vibrant team and make holiday dreams come true while developing your career.
- Qualifications: Sales or tour operations experience preferred; strong customer service and interpersonal skills required.
The predicted salary is between 30000 - 40000 € per year.
The Company
We’re G2 Travel, a wholesale tour operator based in Hong Kong. Through a network of offices spanning Asia, the Middle East, Europe and North America, we consistently deliver on promises to make holiday dreams come true. Our Customer Operations Centre is based in Bucharest (Romania) where a highly experienced team of professionals work hard to support the needs of the G2 business and its customers. We believe that work should be enjoyable, stimulating and fun!
The Department
The team is responsible for providing innovative and timely solutions to the market's travel needs, as well as ensuring a high level of customer service. The team is focused on implementing sales activities, improving operational efficiency, and expanding business opportunities throughout the country.
The Role
As a Market Executive, you will play a key role in supporting our sales team, maintaining and growing client relationships, and contributing to departmental sales targets. You’ll handle client inquiries, prepare quotations, and ensure that client needs are met efficiently and effectively. This position combines both client-facing and operational responsibilities, ideal for someone who enjoys a varied, dynamic, and growth-oriented role.
Key Responsibilities:
- Develop and maintain strong client relationships through calls, emails, and face-to-face meetings.
- Travel as required to meet clients and foster long-term partnerships.
- Prepare and issue quotations, following up to convert leads and achieve sales targets.
- Manage and prioritize incoming group inquiries, ensuring timely and accurate responses.
- Monitor budgets, manage hotel options, and ensure all deadlines are met.
- Support operational tasks to ensure seamless service delivery.
- Liaise with the accounts department to assist with credit control queries.
- Collaborate across departments to handle customer requests promptly and resolve issues efficiently.
The Requirements:
- Drive business development initiatives to identify and pursue new opportunities for growth.
- Previous experience in sales or tour operations (B2B or B2C) preferred.
- Strong customer service orientation and excellent interpersonal skills.
- Ability to work effectively under pressure and meet tight deadlines.
- Flexible and adaptable in a fast-paced, dynamic environment.
- Strong organizational and time management skills.
- Excellent problem-solving abilities and attention to detail.
- Proficiency in Microsoft Excel, Word, and PowerPoint.
- Fluent in written and spoken English.
Why Join Us?
- Opportunity to grow into a fully independent Market Executive role with increasing autonomy and client ownership.
- Supportive, international, and dynamic team culture where your ideas and contributions are valued.
- A balanced role combining client-facing sales and hands-on operational involvement, offering great variety day to day.
- Travel opportunities to build and strengthen client relationships.
If you are a proactive individual with a passion for sales and building lasting client relationships, we invite you to apply and take the next step in your career with us.
Market Executive in Portsmouth employer: G2 Travel
G2 Travel is an exceptional employer that fosters a collaborative and enjoyable work environment, where every team member's contributions are recognised. Based in Bucharest, our Customer Operations Centre offers a dynamic culture with ample opportunities for personal and professional growth, including travel to strengthen client relationships. Join us to be part of a supportive international team dedicated to making holiday dreams come true while enjoying a varied and stimulating role as a Market Executive.
StudySmarter Expert Advice🤫
We think this is how you could land Market Executive in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you admire, like G2 Travel, and express your interest in working with them. A friendly email can go a long way!
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand their values and think about how you can contribute to their mission of making holiday dreams come true. Show them you’re a perfect fit!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be an awesome addition to their team.
We think you need these skills to ace Market Executive in Portsmouth
Some tips for your application 🫡
Show Your Passion for Travel:When writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight why you’re excited about the role and how it aligns with our mission of making holiday dreams come true.
Tailor Your Application:Make sure to customise your CV and cover letter for the Market Executive position. Highlight relevant experience in sales or tour operations, and don’t forget to mention your customer service skills – we want to see how you can contribute to our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm at a glance.
Apply Through Our Website:We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches the right people and you’ll be one step closer to joining our dynamic team. Plus, it’s super easy!
How to prepare for a job interview at G2 Travel
✨Know Your Stuff
Before the interview, make sure you research G2 Travel thoroughly. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Sales Skills
Since the role involves supporting the sales team and maintaining client relationships, prepare examples from your past experiences where you've successfully closed deals or built strong client connections. Be ready to discuss how you can contribute to achieving sales targets.
✨Demonstrate Problem-Solving Abilities
Think of specific situations where you faced challenges in a previous role and how you resolved them. Highlight your attention to detail and organisational skills, as these are crucial for managing inquiries and ensuring timely responses.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. This could be about the team culture, growth opportunities, or how success is measured in the Market Executive role. It shows you're engaged and serious about the position.
