Market Executive in City of London

We’re on the lookout for driven and ambitious individuals with a passion for sales and relationship-building in the travel and hospitality industry. If you thrive in a fast-paced, international environment and enjoy working with partners and markets, this could be the perfect opportunity for you! The role is open to candidates based in London or Bucharest.

The Company: “People don’t take trips – trips take people” and we’re in the business of planning and organising trips all over the globe for almost half a million travellers each year. We’re G2 Travel, a wholesale tour operator based in Hong Kong. Through a network of offices spanning Asia, the Middle East, Europe and North America, we consistently deliver on promises to make holiday dreams come true. Our Customer Operations Centre is based in Bucharest (Romania) where a highly experienced team of professionals work hard to support the needs of the G2 business and its customers. We’re not a corporation and don’t behave like one – results are achieved through collaboration and teamwork – a place where everyone gets noticed. We believe that work should be enjoyable, stimulating and fun!

The Department: The team is responsible for providing innovative and timely solutions to the market's travel needs, as well as ensuring a high level of customer service. The team is focused on implementing sales activities, improving operational efficiency, and expanding business opportunities throughout the country.

The Role: As a Market Executive, you will play a key role in supporting our sales team, maintaining and growing client relationships, and contributing to departmental sales targets. You’ll handle client inquiries, prepare quotations, and ensure that client needs are met efficiently and effectively. This position combines both client-facing and operational responsibilities, ideal for someone who enjoys a varied, dynamic, and growth-oriented role.

• Develop and maintain strong client relationships through calls, emails, and face-to-face meetings.
• Travel as required to meet clients and foster long-term partnerships.
• Prepare and issue quotations, following up to convert leads and achieve sales targets.
• Manage and prioritize incoming group inquiries, ensuring timely and accurate responses.
• Monitor budgets, manage hotel options, and ensure all deadlines are met.
• Support operational tasks to ensure seamless service delivery.
• Liaise with the accounts department to assist with credit control queries.
• Collaborate across departments to handle customer requests promptly and resolve issues efficiently.

The Requirements: Drive business development initiatives to identify and pursue new opportunities for growth. Previous experience in sales or tour operations (B2B or B2C) preferred. Strong customer service orientation and excellent interpersonal skills. Ability to work effectively under pressure and meet tight deadlines. Flexible and adaptable in a fast-paced, dynamic environment. Strong organizational and time management skills. Excellent problem-solving abilities and attention to detail. Proficiency in Microsoft Excel, Word, and PowerPoint. Fluent in written and spoken English.

Why Join Us? Opportunity to grow into a fully independent Market Executive role with increasing autonomy and client ownership. Supportive, international, and dynamic team culture where your ideas and contributions are valued. A balanced role combining client-facing sales and hands-on operational involvement, offering great variety day to day. Travel opportunities to build and strengthen client relationships.

If you are a proactive individual with a passion for sales and building lasting client relationships, we invite you to apply and take the next step in your career with us.