At a Glance
- Tasks: Administer Council Tax billing, manage discounts, and handle customer queries.
- Company: Local government client seeking experienced professionals.
- Benefits: Remote work, flexible hours, and potential for contract extension.
- Other info: Initial 6-month contract with a strong likelihood of extension.
- Why this job: Make a difference in local communities while enhancing your skills.
- Qualifications: 3+ years in revenues, experience with Civica Open Revenues, and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
I’m currently working with a client who is looking to bring on an experienced Revenues Officer for an initial 6-month contract, with a strong likelihood of extension.
Location: Remote
Duration: 6 months (with potential extension)
Start Date: ASAP
Engagement: Freelance / Contract
Key Responsibilities:
- Administering Council Tax billing and collection
- Managing discounts and exemptions
- Handling customer queries via phone and email
Essential:
- 3+ years’ experience within revenues
- Strong, up-to-date experience with Civica Open Revenues or similar systems
- Solid background in Council Tax processes
- Experience dealing with student exemptions/disregards
- Confident communicator with excellent customer service skills
If this sounds like a job for you, please apply or send your CV to.
Senior Revenues & Benefits Officer in Portsmouth employer: g2 Recruitment
As a leading local government employer in the Greater London Area, we pride ourselves on fostering a supportive and inclusive work culture that values employee contributions and encourages professional growth. Our flexible remote working options and commitment to continuous development make us an excellent choice for those seeking meaningful and rewarding employment in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Revenues & Benefits Officer in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in local government or revenues sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of Council Tax processes and Civica Open Revenues. We want you to feel confident and ready to impress!
✨Tip Number 3
Show off your customer service skills! Think of examples where you’ve handled tricky queries or provided excellent support. This is key for the role, so let’s make it shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to help you every step of the way!
We think you need these skills to ace Senior Revenues & Benefits Officer in Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your 3+ years of experience in revenues and your familiarity with Civica Open Revenues. We want to see how your background aligns with the key responsibilities, so don’t hold back on showcasing your relevant skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Revenues & Benefits Officer role. We love seeing enthusiasm and a clear understanding of Council Tax processes, so let your personality come through.
Showcase Your Communication Skills:As a confident communicator, it’s important to demonstrate your customer service skills in your application. Whether it’s through examples in your CV or anecdotes in your cover letter, we want to know how you handle customer queries effectively.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any updates regarding your application status. Let’s get you on board!
How to prepare for a job interview at g2 Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of Council Tax processes and the Civica Open Revenues system. Being able to discuss specific scenarios or challenges you've faced in previous roles will show that you're not just familiar with the theory, but you can apply it in practice.
✨Showcase Your Communication Skills
As a Senior Revenues & Benefits Officer, you'll need to handle customer queries effectively. Prepare examples of how you've successfully resolved customer issues in the past, whether over the phone or via email. This will demonstrate your confidence and customer service skills.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations related to revenues and benefits. Think about how you would manage discounts, exemptions, or student disregards. Practising these scenarios beforehand will help you articulate your thought process clearly during the interview.
✨Highlight Your Freelance Experience
Since this role is freelance, be prepared to discuss your experience working on contract-based projects. Talk about how you manage your time, meet deadlines, and adapt to different client needs. This will reassure them that you can hit the ground running.
