At a Glance
- Tasks: Administer Council Tax billing, manage discounts, and handle customer queries.
- Company: Local government client in the Greater London area.
- Benefits: Remote work, flexible hours, and potential for contract extension.
- Other info: Freelance role with opportunities for growth and development.
- Why this job: Make a difference in local communities while enhancing your skills.
- Qualifications: 3+ years in revenues, experience with Civica Open Revenues, and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
I’m currently working with a client who is looking to bring on an experienced Revenues Officer for an initial 6-month contract, with a strong likelihood of extension.
Location: Remote
Duration: 6 months (with potential extension)
Start Date: ASAP
Engagement: Freelance / Contract
Key Responsibilities:- Administering Council Tax billing and collection
- Managing discounts and exemptions
- Handling customer queries via phone and email
- 3+ years’ experience within revenues
- Strong, up-to-date experience with Civica Open Revenues or similar systems
- Solid background in Council Tax processes
- Experience dealing with student exemptions/disregards
- Confident communicator with excellent customer service skills
If this sounds like a job for you, please apply or send your CV to.
Senior Revenues & Benefits Officer in Liverpool employer: g2 Recruitment
As a Freelance Senior Revenues & Benefits Officer with our local government client in the Greater London Area, you will enjoy a flexible remote working environment that promotes a healthy work-life balance. The organisation values professional development and offers opportunities for growth within the public sector, ensuring that your contributions have a meaningful impact on the community. Join a supportive team that prioritises excellent customer service and fosters a culture of collaboration and respect.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Revenues & Benefits Officer in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in local government or revenues sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a case study showcasing your experience with Council Tax processes and Civica Open Revenues. This will help you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Brush up on common interview questions related to revenues and benefits. We recommend doing mock interviews with friends or using online resources to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to keep track of your applications and ensures you’re considered for all relevant roles. Plus, we love seeing familiar faces!
We think you need these skills to ace Senior Revenues & Benefits Officer in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in revenues and benefits, especially with Council Tax processes. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Show Off Your Communication Skills:As a Senior Revenues & Benefits Officer, you'll need to communicate effectively. In your application, let us know about your customer service experience and how you handle queries. A confident communicator is key!
Highlight Your Technical Know-How:If you've got experience with Civica Open Revenues or similar systems, make it known! We’re looking for someone who can hit the ground running, so any technical skills should definitely be front and centre in your application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates. Let’s get your application rolling!
How to prepare for a job interview at g2 Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of Council Tax processes and the Civica Open Revenues system. Being able to discuss specific scenarios or challenges you've faced in previous roles will show that you're not just familiar with the basics, but that you truly understand the intricacies of the job.
✨Showcase Your Communication Skills
As a Senior Revenues & Benefits Officer, you'll need to handle customer queries effectively. Prepare examples of how you've successfully resolved customer issues in the past, whether over the phone or via email. This will demonstrate your confidence and ability to provide excellent customer service.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to revenues and benefits. Think about how you would manage discounts, exemptions, or tricky customer interactions. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Highlight Your Experience with Student Exemptions
Given the importance of dealing with student exemptions and disregards in this role, be prepared to discuss your experience in this area. Share specific examples of how you've navigated these processes, as it will set you apart from other candidates.
