Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a Housing Register Officer, handling housing applications and assessments.
- Company: We're a dynamic organization in the East Midlands focused on housing solutions.
- Benefits: Enjoy a hybrid work model with 2 days in the office and a negotiable rate.
- Why this job: Make a real impact in the community while gaining valuable experience in housing.
- Qualifications: Experience with allocations teams and conducting assessments is essential.
- Other info: This is a 6-month interim position; perfect for those looking to make a difference!
We are seeking a proactive and experienced Housing Register Officer to support a dynamic housing service in managing the allocation of homes and providing vital support to individuals and families in need. You will play a critical role in assessing housing applications, managing allocations, and ensuring that housing services are delivered efficiently, fairly, and in line with regulations. This role is perfect for someone with a strong background in housing needs, allocations, and homelessness prevention, who is passionate about making a difference in the community. Key Responsibilities ·Application Assessment: Process and assess applications for the housing register, ensuring they meet eligibility criteria. ·Housing Advice: Provide clear advice to applicants, including alternative housing options such as mutual exchanges, private sector housing, and mobility schemes. ·Allocations Management: Allocate permanent and temporary homes through choice-based lettings and direct matching, ensuring properties are offered fairly and in line with housing policies. ·Verification: Confirm applicants' circumstances, including finances, eligibility, and local connection, conducting interviews and home visits as needed. ·Specialist Matching: Match applicants with specific needs, such as those requiring accessible housing, hospital discharges, or management transfers. Work with Occupational Therapy teams and other agencies to ensure appropriate placements. ·Policy Compliance: Use knowledge of housing legislation, including the Housing Act 1996 and Homelessness Reduction Act 2017, to ensure decisions comply with legal and policy requirements. ·Customer Engagement: Notify applicants of decisions on their housing applications, providing transparent and empathetic communication. ·Temporary Accommodation: Allocate temporary accommodation or private rented properties to prevent homelessness and discharge housing duties effectively. ·Record Keeping: Maintain accurate records on housing systems, ensuring all actions are documented and auditable. About You ·Strong understanding of housing legislation, including the Housing Act 1996, Homelessness Reduction Act 2017, and Welfare Reform Act. ·Experience in housing allocations, homelessness prevention, and housing advice. ·Familiarity with housing systems and processes, including voids management, allocations, and lettings. ·Excellent communication and interpersonal skills, with the ability to provide clear advice to diverse audiences. ·Strong organizational and time-management abilities, capable of handling a busy and varied workload. ·Analytical and problem-solving skills, with a focus on finding effective housing solutions. ·Proficient in IT systems and data management to maintain accurate records and generate reports. ·Knowledge of safeguarding policies and the ability to address complex cases involving vulnerable individuals. Why Apply? This is an exciting opportunity to join a dedicated housing service and make a meaningful impact on the lives of residents. You'll work within a supportive and fast-paced team, tackling diverse challenges and contributing to better housing outcomes. If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us
Housing Register Officer employer: Carrington West
Contact Detail:
Carrington West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Register Officer
✨Tip Number 1
Familiarize yourself with the housing allocation process in the East Midlands. Understanding local policies and procedures will give you an edge during interviews and show your commitment to the role.
✨Tip Number 2
Highlight any experience you have with face-to-face assessments and phone duties. Be prepared to discuss specific examples of how you've successfully supported housing applications in previous roles.
✨Tip Number 3
Network with professionals in the housing sector. Engaging with others in the field can provide valuable insights and potentially lead to referrals for the Housing Register Officer position.
✨Tip Number 4
Stay updated on current housing issues and trends. Being knowledgeable about the challenges facing the housing sector will demonstrate your passion and readiness for the role.
We think you need these skills to ace Housing Register Officer
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight your experience with allocations teams in the housing field. Emphasize any relevant roles or responsibilities that align with the job description.
Highlight Relevant Experience: In your application, clearly outline your experience with phone duty and face-to-face assessments for housing applications. Provide specific examples of how you've supported back-office applications.
Professional Email Communication: When sending your application, use a professional tone in your email. Include a brief introduction about yourself and express your interest in the Housing Register Officer position.
Follow Up: After submitting your application, consider following up with a polite email or call to express your continued interest in the role. This shows initiative and enthusiasm.
How to prepare for a job interview at Carrington West
✨Show Your Housing Knowledge
Make sure to brush up on your knowledge of housing allocations and the specific challenges faced in the East Midlands. Being able to discuss relevant policies or recent changes in housing regulations will demonstrate your expertise.
✨Prepare for Assessments
Since the role involves phone duty and face-to-face assessments, practice how you would conduct these interviews. Think about the types of questions you might ask applicants and how to handle sensitive situations with empathy.
✨Highlight Your Team Experience
Emphasize your experience working within an allocations team. Be ready to share examples of how you've collaborated with colleagues to support housing applications and improve processes.
✨Ask Insightful Questions
Prepare thoughtful questions about the organization’s approach to housing allocations and the specific challenges they face. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
