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- Tasks: Manage housing properties and deliver top-notch services to tenants.
- Company: Join a dynamic Housing Services team in the West Midlands.
- Benefits: Freelance role with fully remote work and flexible hours.
- Why this job: Make a real difference in residents' lives while developing your skills.
- Qualifications: Knowledge of housing legislation and strong communication skills required.
- Other info: Opportunity to work independently and grow in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
I am seeking a proactive and resident focused Housing Solutions Officer to join my client's Housing Services team based in the West Midlands. You will manage a patch of general needs properties and play a key role in delivering high quality housing management services to the tenants.
Employment Type: Freelance / Contract
Working Arrangement: Fully remote
Key Skills:
- Good knowledge of housing legislation and tenancy management
- Strong communication and customer service skills
- Ability to manage a varied caseload independently
- Experience handling anti-social behaviour and safeguarding issues
- Proficient IT skills, including housing management systems
- Effective problem-solving and conflict resolution skills
Key Responsibilities:
- Manage a portfolio of council or housing association properties
- Act as the main point of contact for tenants
- Handle tenancy sign ups, sustainment, and enforcement
- Investigate and resolve anti-social behaviour cases
- Conduct estate inspections and property visits
- Work in partnership with internal teams and external agencies
- Ensure compliance with housing legislation and policies
- Support vulnerable residents and make safeguarding referrals where required
Housing Officer employer: g2 Recruitment
Contact Detail:
g2 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with tenancy management and anti-social behaviour. Make sure they know you’re the go-to person for resolving issues.
✨Tip Number 3
Be proactive in your job search! Don’t just wait for roles to pop up; reach out to housing associations and councils directly. Let them know you’re interested in freelance opportunities and how you can add value to their team.
✨Tip Number 4
Apply through our website! We’ve got loads of great opportunities that match your skills. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for?
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Show Off Your Housing Knowledge: Make sure to highlight your understanding of housing legislation and tenancy management in your application. We want to see that you know your stuff and can navigate the complexities of housing services like a pro!
Communicate Clearly: Since strong communication is key for this role, ensure your written application is clear and concise. Use straightforward language and structure your thoughts well so we can easily see how you’d be a great fit for our team.
Demonstrate Problem-Solving Skills: Share examples of how you've tackled challenges in previous roles, especially related to anti-social behaviour or safeguarding issues. We love seeing candidates who can think on their feet and resolve conflicts effectively!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at g2 Recruitment
✨Know Your Housing Legislation
Brush up on the latest housing legislation and tenancy management practices. Being able to discuss relevant laws and how they apply to your role will show that you’re proactive and knowledgeable, which is exactly what they’re looking for.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with tenants or resolved conflicts in the past. Highlighting your strong customer service skills will demonstrate that you can handle a varied caseload and manage tenant relationships successfully.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you’ve tackled anti-social behaviour or safeguarding issues. Be ready to explain your thought process and the steps you took to resolve these situations, as this will showcase your effective problem-solving skills.
✨Familiarise Yourself with IT Systems
Since proficiency in housing management systems is key, make sure you’re comfortable discussing any relevant software you’ve used. If you have experience with specific systems, mention them and be prepared to talk about how you utilised them to improve housing management services.
