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- Tasks: Manage properties and deliver top-notch housing services to tenants.
- Company: Join a dynamic Housing Services team in the West Midlands.
- Benefits: Freelance role with remote work flexibility and competitive pay.
- Why this job: Make a real difference in residents' lives while developing your skills.
- Qualifications: Knowledge of housing legislation and strong communication skills required.
- Other info: Opportunity to work independently and grow in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
I am seeking a proactive and resident focused Housing Solutions Officer to join my client's Housing Services team based in the West Midlands. You will manage a patch of general needs properties and play a key role in delivering high quality housing management services to the tenants.
Employment Type: Freelance / Contract
Working Arrangement: Fully remote
Key Skills:
- Good knowledge of housing legislation and tenancy management
- Strong communication and customer service skills
- Ability to manage a varied caseload independently
- Experience handling anti-social behaviour and safeguarding issues
- Proficient IT skills, including housing management systems
- Effective problem-solving and conflict resolution skills
Key Responsibilities:
- Manage a portfolio of council or housing association properties
- Act as the main point of contact for tenants
- Handle tenancy sign ups, sustainment, and enforcement
- Investigate and resolve anti-social behaviour cases
- Conduct estate inspections and property visits
- Work in partnership with internal teams and external agencies
- Ensure compliance with housing legislation and policies
- Support vulnerable residents and make safeguarding referrals where required
For more information or to discuss similar opportunities, please get in touch.
Housing Officer in Birmingham employer: g2 Recruitment
Contact Detail:
g2 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Showcase your skills! When you get the chance to chat with potential employers, highlight your experience with tenancy management and anti-social behaviour. Make sure they know you’re the go-to person for resolving issues.
✨Tip Number 3
Prepare for interviews by brushing up on housing legislation and policies. Being well-versed in these areas will not only boost your confidence but also show that you’re serious about the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that match your skills, and applying directly can give you an edge over other candidates. Let’s get you that Housing Solutions Officer role!
We think you need these skills to ace Housing Officer in Birmingham
Some tips for your application 🫡
Show Your Passion for Housing: When writing your application, let us see your enthusiasm for housing management. Share any relevant experiences that highlight your commitment to providing excellent service to tenants and your understanding of housing legislation.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Housing Solutions Officer role. Highlight your skills in tenancy management, communication, and problem-solving, and relate them directly to the responsibilities mentioned in the job description.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and experiences without having to sift through unnecessary details.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at g2 Recruitment
✨Know Your Housing Legislation
Brush up on the latest housing legislation and tenancy management practices. Being well-versed in these areas will not only show your expertise but also demonstrate your commitment to providing high-quality housing services.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with tenants or resolved conflicts in the past. Highlighting your strong customer service skills will be crucial, as this role requires you to be the main point of contact for residents.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've successfully handled anti-social behaviour or safeguarding issues. Be ready to discuss your approach to problem-solving and how you can apply those skills in managing a varied caseload.
✨Familiarise Yourself with IT Systems
Since proficiency in housing management systems is key, make sure you're comfortable discussing any relevant software you've used. If possible, practice navigating similar systems to boost your confidence during the interview.
