At a Glance
- Tasks: Administer Council Tax billing, manage discounts, and handle customer queries.
- Company: Local government client seeking experienced professionals.
- Benefits: Remote work, flexible contract, and potential for extension.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Make a difference in local communities while working from home.
- Qualifications: 3+ years in revenues, experience with Civica Open Revenues, and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
I’m currently working with a client who is looking to bring on an experienced Revenues Officer for an initial 6-month contract, with a strong likelihood of extension.
Location: Remote
Duration: 6 months (with potential extension)
Start Date: ASAP
Engagement: Freelance / Contract
Key Responsibilities:- Administering Council Tax billing and collection
- Managing discounts and exemptions
- Handling customer queries via phone and email
- 3+ years’ experience within revenues
- Strong, up-to-date experience with Civica Open Revenues or similar systems
- Solid background in Council Tax processes
- Experience dealing with student exemptions/disregards
- Confident communicator with excellent customer service skills
If this sounds like a job for you, please apply or send your CV to.
Senior Revenues & Benefits Officer in Basingstoke employer: g2 Recruitment
As a Freelance Senior Revenues & Benefits Officer with our local government client in the Greater London Area, you will enjoy a flexible remote working environment that promotes a healthy work-life balance. The organisation values its employees by offering competitive pay, opportunities for professional development, and a supportive culture that encourages collaboration and innovation in serving the community.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Revenues & Benefits Officer in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to your connections in local government or revenues sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of Council Tax processes and Civica Open Revenues. We want you to feel confident and ready to impress.
✨Tip Number 3
Show off your customer service skills! Think of examples where you’ve handled tricky queries or provided excellent support. This will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to help you every step of the way!
We think you need these skills to ace Senior Revenues & Benefits Officer in Basingstoke
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in revenues and benefits. We want to see how your 3+ years of experience aligns with the role, especially your work with Council Tax processes.
Showcase Your Skills:Don’t forget to emphasise your customer service skills and communication abilities. We’re looking for confident communicators, so let us know how you’ve handled customer queries in the past!
Be Specific About Your Experience:When detailing your experience with Civica Open Revenues or similar systems, be specific! We love to see concrete examples of how you've used these tools effectively in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding the position!
How to prepare for a job interview at g2 Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of Council Tax processes and the Civica Open Revenues system. Being able to discuss specific scenarios or challenges you've faced in previous roles will show that you're not just familiar with the basics, but that you truly understand the intricacies of the job.
✨Showcase Your Communication Skills
As a Senior Revenues & Benefits Officer, you'll need to handle customer queries effectively. Prepare examples of how you've successfully resolved customer issues in the past, whether over the phone or via email. This will demonstrate your confidence and ability to provide excellent customer service.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to revenues and benefits. Think about how you would manage discounts, exemptions, or tricky customer interactions. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Highlight Your Experience with Student Exemptions
Given the importance of dealing with student exemptions and disregards in this role, be prepared to discuss your experience in this area. Share specific examples of how you've navigated these processes, as it will set you apart from other candidates.
