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- Tasks: Deliver top-notch customer service and support the team in a vibrant café environment.
- Company: Join Scotland’s largest hospitality group with over 40 exciting venues.
- Benefits: Keep 100% of tips, flexible shifts, and discounts on food and cinema tickets.
- Why this job: Be part of a fun team and gain valuable experience in the hospitality industry.
- Qualifications: Previous experience in a similar role and a friendly, team-oriented attitude.
- Other info: Enjoy career development opportunities and a supportive work culture.
The predicted salary is between 13 - 16 £ per hour.
Grand Cafe, 20 North Bridge, Edinburgh, EH1 1TR
About Us: The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.
The Role: As a member of the floor team, your role will include:
- Providing consistently excellent customer service.
- Involvement in all aspects of service; setting-up, serving customers, liaising with kitchen staff and cleaning down after service.
- Promoting sales to ensure customer spend is maximised.
The Person: The ideal candidate will have:
- Experience in a similar role.
- A great personality and enjoy working as part of a team in a social environment.
- Availability to work shifts, including evenings and weekends as per business needs.
What We Offer: As part of Scotsman Hospitality, you will have access to the following benefits that include:
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
- Refer a Friend Scheme.
The Process: If you think this is the role for you then apply now and one of our friendly team will be in touch.
Floor Staff in Edinburgh employer: G1 Group
Contact Detail:
G1 Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Staff in Edinburgh
✨Tip Number 1
Get to know the venue! Before your interview, pop into the Grand Cafe and soak up the atmosphere. Chat with the staff, observe how they interact with customers, and get a feel for the vibe. This will not only help you in your interview but also show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face on the floor and how you'd handle them. Whether it's dealing with a difficult customer or upselling a dish, having a few examples ready will impress the hiring team and show that you’re prepared for the role.
✨Tip Number 3
Network like a pro! Reach out to friends or acquaintances who work in hospitality or even at the Scotsman Group. They might have insider tips or could even refer you directly, which can give you a leg up in the application process. Plus, it’s always good to have a friendly face when you start!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest openings and updates about the Scotsman Group. Don’t miss out on the chance to join a fantastic team – hit that apply button!
We think you need these skills to ace Floor Staff in Edinburgh
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us why you’d be a great fit for our team at Grand Cafe.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience you have in hospitality and how it aligns with the responsibilities of the Floor Staff position. We love seeing how you can contribute!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to include all the important details without rambling on too much!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at G1 Group
✨Know the Venue
Before your interview, take some time to research Grand Cafe and its offerings. Familiarise yourself with their menu, atmosphere, and customer service style. This will not only show your genuine interest but also help you answer questions more effectively.
✨Show Off Your Personality
As a floor staff member, having a great personality is key! During the interview, let your enthusiasm shine through. Share experiences where you've provided excellent customer service or worked well in a team. This will demonstrate that you're a good fit for their social environment.
✨Prepare for Shift Work Questions
Since the role requires availability for shifts, be ready to discuss your flexibility. Think about your previous experiences with shift work and how you managed your time. Showing that you're adaptable and willing to work evenings and weekends will impress the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they promote sales. This shows that you're engaged and serious about the role, plus it gives you valuable insights into what working there will be like.