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For Companies At a Glance
- Tasks: Engage with customers to enhance their travel experiences and resolve inquiries.
- Company: G Touring is a leading travel company dedicated to making a positive impact through exploration.
- Benefits: Enjoy flexible working options, travel perks, and a vibrant team culture.
- Why this job: Join a passionate team that values adventure and customer connection in the travel industry.
- Qualifications: No specific experience required; enthusiasm for travel and customer service is key.
- Other info: Opportunity to make a real difference in travel experiences and local communities.
The predicted salary is between 28800 - 43200 £ per year.
Changing lives through travel. At G Touring we're passionate about travel and we love exploring the world with our customers. Our goal is to make a difference in the destinations we travel to and the people that live there. G Touring operates two market leading touring brands, Travelsphere and Just You. Travelsphere has been discovering the world with its customers for nearly 60 years.
Customer Experience Executive employer: G Touring
Contact Detail:
G Touring Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Executive
✨Tip Number 1
Familiarise yourself with G Touring's brands, Travelsphere and Just You. Understanding their unique offerings and customer base will help you tailor your conversations during interviews and demonstrate your genuine interest in the company.
✨Tip Number 2
Showcase your passion for travel in your interactions. Whether it's through personal anecdotes or knowledge of popular destinations, conveying your enthusiasm can set you apart as a candidate who truly aligns with G Touring's mission.
✨Tip Number 3
Prepare to discuss how you would enhance customer experiences. Think about specific strategies or ideas you could implement to improve customer satisfaction and loyalty, as this is crucial for a Customer Experience Executive role.
✨Tip Number 4
Network with current or former employees of G Touring on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
We think you need these skills to ace Customer Experience Executive
Some tips for your application 🫡
Understand the Company Values: Familiarise yourself with G Touring's mission and values. Highlight your passion for travel and how it aligns with their goal of making a difference in the destinations they visit.
Tailor Your CV: Make sure your CV reflects relevant experience in customer service and travel. Use specific examples that demonstrate your ability to enhance customer experiences and solve problems effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention any personal travel experiences that have shaped your understanding of customer needs in the travel industry.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your tone is professional yet personable, reflecting the customer-centric approach of G Touring.
How to prepare for a job interview at G Touring
✨Show Your Passion for Travel
As a Customer Experience Executive, it's crucial to demonstrate your enthusiasm for travel. Share personal experiences or stories that highlight your love for exploring new destinations and cultures.
✨Understand the Brand Values
Familiarise yourself with G Touring's mission and values, especially those of Travelsphere and Just You. Be prepared to discuss how your own values align with theirs and how you can contribute to their goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in customer service scenarios. Think of examples from your past experiences where you successfully resolved issues or enhanced customer satisfaction.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or future projects. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
