At a Glance
- Tasks: Support customers with their queries and ensure they get the best from our products.
- Company: Join a market-leading healthcare company with over 12 years of experience.
- Benefits: Earn £27,000 plus up to £4k for on-call duties, with hybrid working options.
- Other info: Enjoy free onsite parking and excellent career growth opportunities.
- Why this job: Be part of a dynamic team making a real difference in customer success.
- Qualifications: Ideal for graduates with problem-solving skills and a passion for customer service.
The predicted salary is between 27000 - 31000 £ per year.
Tech Stack: Salesforce, Intercom, Aircall, Confluence, Jira, Kibana, Postman - (Experience of ANY of these would be great)
Market Leading Healthcare Company established for over 12 years.
Office Location: Surrey (GU postcode)
Hybrid Working - Tuesday, Wednesday, Thursday in the office, Monday and Friday WFH
Working Hours: 8:30am - 5:30pm
Free Onsite Parking
£27,000 + earn up to £4k for on call duties (only available after 6 month probation period)
G.R.E. Recruitment Limited is delighted to partner yet again with a market leading Healthcare company who are looking to add a Graduate Customer Support Analyst to their growing Customer Success team.
I am looking for a Graduate Customer Support Analyst who has experience of:
- Ensuring customers receive an easy, memorable and valued service via email, telephone and in product conversations.
- Ensuring the customer is getting the best value out of the product suite, being a natural problem solver.
Graduate Customer Support Analyst in Hampshire employer: G.R.E. Recruitment
Join a market-leading healthcare company that prioritises employee growth and well-being, offering a supportive work culture where your contributions are valued. With hybrid working options, free onsite parking, and competitive salary packages, this role as a Graduate Customer Support Analyst in Surrey provides an excellent opportunity to develop your skills in a dynamic environment while making a meaningful impact on customer success.