At a Glance
- Tasks: Manage client relationships and ensure they get the most from their SaaS products.
- Company: Leading SaaS company with a strong focus on customer success.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Other info: Fully onsite role in Surrey with a chance to work with top industry names.
- Why this job: Join a dynamic team and help clients thrive without any sales pressure.
- Qualifications: Experience in account management or customer success within a SaaS environment.
The predicted salary is between 30000 - 50000 £ per year.
Leading SaaS based Company - Surrey - Fully Onsite 5 days per week - £30,000 - £50,000 DOE
Are you looking for a Pure Account Management role with ZERO BD/Sales involved?
Do you have experience of cross/upselling to existing SaaS based clients?
Have you managed a client through a technical journey of how to get the best out of their product suite?
Are you used to picking up tickets and working on them until solutions are found?
G.R.E. Recruitment is delighted to partner with this leading SaaS based company to support them with the hire of an Account Manager/Customer Success/Support Executives. This role is fully onsite 5 days per week so all candidates must live commutable to Surrey on a daily basis. They work alongside some of the biggest names in their industry in the UK and some in Europe.
Skills and Experience required:
- Previous Customer Success / Account Management experience in a SaaS based environment is essential, they are happy to consider candidates with 6+ months experience up to Senior Level Account Managers
- You'll gain a comprehensive understanding of their entire product suite and therefore able to advise and guide customers to get the best out of their product suite options
- You'll have excellent client facing and relationship building experience (occasional F2F Client meetings) - confident enough to voice your opinion to maximise the potential of the product suite
- This role is a pure Account Management role with zero sales or BD involved - they work with all the clients in their industry and this role would involve identifying cross selling and upselling opportunities.
Interested in finding out more? Apply Now!
Account Manager Role in Guildford employer: G.R.E. Recruitment Limited
Join a leading Defence Sector organisation in Guildford, where you will be part of a dynamic team dedicated to developing innovative sonar systems for the Royal Navy. With a strong focus on employee growth and a collaborative work culture, this role offers competitive salaries and benefits, alongside the opportunity to work on cutting-edge technology in a secure environment. Enjoy the advantages of working onsite in a vibrant location that fosters professional development and teamwork.
Contact Details:
G.R.E. Recruitment Limited Recruitment Team