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- Tasks: Support customers and ensure they get the best value from our healthcare products.
- Company: Join a market-leading healthcare company making a real difference.
- Benefits: Competitive salary, hybrid working, free onsite parking, and bonus potential.
- Other info: Dynamic team environment with opportunities for growth and development.
- Why this job: Be part of a team that changes lives through meaningful healthcare solutions.
- Qualifications: Experience in customer service and problem-solving skills are a plus.
The predicted salary is between 27000 - 31000 £ per year.
Tech Stack: Salesforce, Intercom, Aircall, Confluence, Jira, Kibana, Postman - (Experience of ANY of these would be great)
Market Leading Healthcare Company established for over 12 years.
Office Location: Surrey (GU postcode)
Hybrid Working - Tuesday, Wednesday, Thursday in the office, Monday and Friday WFH
Working Hours: 8:30am - 5:30pm
Free Onsite Parking
£27,000 + earn up to £4k for on call duties (only available after 6 month probation period)
G.R.E. Recruitment Limited is delighted to partner yet again with a market leading Healthcare company who are looking to add a Junior Account Manager to their growing Customer Success team.
I am looking for a Junior Account Manager who has experience of:
- Ensuring customers receive an easy, memorable and valued service via email, telephone and in product conversations.
- Ensuring the customer is getting the best value out of the product suite, being a natural problem solver.
- Using software tools to thoroughly investigate, test, and replicate customer issues to identify causes of problems.
You'll be joining a team of 6 Customer Success Execs plus a Head of the Customer Success team. This is a company that helps change the lives of thousands of people across the UK providing crucial and meaningful healthcare solutions.
No Sponsorship Available.
If you want to find out more, APPLY NOW!
Locations
Junior Account Manager in Farnborough, Hampshire employer: G.R.E. Recruitment Limited
Contact Detail:
G.R.E. Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Account Manager in Farnborough, Hampshire
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. We can’t stress enough how personal connections can give you the inside scoop and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer success. We recommend role-playing with a friend to get comfortable. Show them you’re not just a candidate, but the perfect fit for their team!
✨Tip Number 3
Research the company’s values and recent achievements. We want you to impress them with your knowledge about their mission in healthcare. It shows you’re genuinely interested and ready to contribute!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds. We believe it’s a simple yet effective way to show your enthusiasm for the role.
We think you need these skills to ace Junior Account Manager in Farnborough, Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Junior Account Manager role. Highlight any relevant experience you have with customer service and problem-solving, as well as any familiarity with the tech stack mentioned like Salesforce or Intercom.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with what we're looking for. Don’t forget to mention how you can help our customers get the best value from our products.
Showcase Your Communication Skills: As a Junior Account Manager, communication is key. Make sure your application reflects your ability to communicate clearly and effectively. Use concise language and check for any typos or grammatical errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at G.R.E. Recruitment Limited
✨Know Your Tech Stack
Familiarise yourself with the tools mentioned in the job description, like Salesforce and Intercom. Even if you haven't used them all, showing that you've done your homework will impress the interviewers.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled customer issues in the past. Highlight your ability to investigate and resolve problems, as this is key for a Junior Account Manager role.
✨Understand Customer Success
Research what customer success means in the context of healthcare. Be ready to discuss how you can ensure customers receive a memorable service and get the best value from the product suite.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture and the Customer Success team. This shows your genuine interest in the role and helps you assess if it's the right fit for you.