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For Companies At a Glance
- Tasks: Manage existing client accounts and ensure they maximise their SaaS product usage.
- Company: Join a leading SaaS company known for its innovative solutions and supportive culture.
- Benefits: Enjoy a competitive salary, full onsite experience, and opportunities for professional growth.
- Why this job: This role offers a chance to build strong client relationships without the pressure of sales.
- Qualifications: Experience in account management and familiarity with SaaS products is essential.
- Other info: This position is fully onsite in Surrey, fostering teamwork and collaboration.
The predicted salary is between 24000 - 42000 £ per year.
Customer Success Executive / Account Manager Role - Leading SaaS based Company - Surrey - Fully Onsite 5 days per week - £30,000 - £50,000 DOE
Are you looking for a Pure Account Management role with ZERO BD/Sales involved?
Do you have experience of cross/upselling to existing SaaS based clients?
Have you managed a client through a technical journey of how to get the best out of their product suite?
Account Manager Role employer: G.R.E. Recruitment Limited
Contact Detail:
G.R.E. Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager Role
✨Tip Number 1
Familiarise yourself with the SaaS industry and the specific products offered by StudySmarter. Understanding our product suite will help you demonstrate your ability to manage clients effectively and provide tailored solutions.
✨Tip Number 2
Highlight your experience in client management during networking events or informal meet-ups. Building relationships within the industry can lead to valuable connections and insights that may help you stand out as a candidate.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully upsold or cross-sold to existing clients in previous roles. This will showcase your ability to enhance customer satisfaction while driving revenue.
✨Tip Number 4
Engage with our current clients on social media platforms or forums. This not only shows your interest in our community but also gives you insights into their needs and challenges, which you can address in your conversations during the interview process.
We think you need these skills to ace Account Manager Role
Some tips for your application 🫡
Understand the Role: Read the job description carefully to grasp the specific requirements of the Account Manager role. Focus on the emphasis on customer success and the lack of sales responsibilities.
Highlight Relevant Experience: In your CV and cover letter, showcase your experience in account management, particularly with SaaS clients. Mention any instances where you successfully cross-sold or upsold products.
Demonstrate Technical Knowledge: Since the role involves guiding clients through a technical journey, include examples of how you've helped clients maximise their use of a product suite. This will show your capability in managing client relationships effectively.
Tailor Your Application: Customise your CV and cover letter to reflect the specific skills and experiences that align with the job description. Use keywords from the job posting to make your application stand out.
How to prepare for a job interview at G.R.E. Recruitment Limited
✨Understand the Product Suite
Make sure you have a solid grasp of the company's SaaS products. Familiarise yourself with their features and benefits, as well as how they can solve client problems. This knowledge will help you demonstrate your ability to guide clients through their technical journey.
✨Showcase Your Client Management Skills
Prepare examples from your past experience where you've successfully managed client relationships. Highlight instances where you've upsold or cross-sold services, as this is crucial for the role. Be ready to discuss how you maintained client satisfaction and loyalty.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've had to troubleshoot issues for clients or help them maximise their use of a product. Be prepared to share these stories during the interview, as they will showcase your ability to support clients effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to customer success and account management. This shows your genuine interest in the role and helps you understand how you can contribute to their goals.
