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For Companies At a Glance
- Tasks: Manage Microsoft 365 tools, resolve IT issues, and drive service improvements.
- Company: Join a prestigious institution in the higher education sector.
- Benefits: Enjoy a salary of £30.5K plus a 10% annual discretionary bonus and hybrid working.
- Why this job: Be part of a dynamic team enhancing productivity and sustainability in IT.
- Qualifications: Strong expertise in Microsoft 365, troubleshooting skills, and excellent communication required.
- Other info: Opportunity to work on sustainable IT solutions and contribute to impactful projects.
The predicted salary is between 30571 - 30571 £ per year.
Productivity Engineer (BBBH154225) Newquay, England
Salary: GBP30571 – GBP30571 per annum
Productivity Engineer
Cornwall
Perm
Hybrid working
Salary £30.5K + 10% Annual Discretionary Bonus
Are you an experienced Productivity Engineer with a passion for Microsoft 365 technologies? Do you thrive in dynamic environments, ensuring the smooth operation of IT services and driving continuous improvement? If so, we have a fantastic opportunity for you! Our client, a prestigious institution in the higher education sector, is seeking a skilled Productivity Engineer to join their IT team. This role plays a crucial part in maintaining and enhancing Microsoft 365 productivity services , including SharePoint, OneDrive for Business, Project Online, and the Power Platform .
Key Responsibilities:
- Manage the resolution of incidents and service requests related to Microsoft 365 productivity tools .
- Support the implementation of technological change across the Microsoft 365 ecosystem.
- Assist in service improvements , ensuring the institution benefits from the latest advancements in IT productivity.
- Identify opportunities to reduce environmental impact and implement sustainable IT solutions.
- Work closely with cross-functional IT teams to deliver outstanding service.
- Contribute to the development of fit-for-purpose IT solutions , ensuring optimal value for investment.
- Produce high-quality technical documentation to support knowledge sharing and training.
What We’re Looking For:
- Strong technical expertise in Microsoft Office 365 components (SharePoint Online, OneDrive for Business, etc.).
- Advanced troubleshooting skills and ability to resolve complex IT issues.
- Experience working with IT service management processes (incident, change, and problem management).
- Excellent communication skills , with the ability to engage both technical and non-technical stakeholders.
- Strong organisational skills and ability to manage priorities effectively.
- Proven ability to produce technical documentation (Runbooks, How-to Guides).
- Experience administering a Microsoft 365 tenancy .
- Knowledge of Power Platform (Power Apps, Power BI, Power Automate).
- Understanding of IT security protocols and industry standards .
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Productivity Engineer employer: G-NIUS
Contact Detail:
G-NIUS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Productivity Engineer
✨Tip Number 1
Familiarize yourself with Microsoft 365 technologies, especially SharePoint and OneDrive for Business. Consider taking online courses or certifications to deepen your understanding and showcase your expertise.
✨Tip Number 2
Highlight your experience with IT service management processes in your conversations. Be prepared to discuss specific incidents you've managed and how you improved service delivery.
✨Tip Number 3
Demonstrate your communication skills by engaging with both technical and non-technical stakeholders during networking events or informational interviews. This will show your ability to bridge the gap between different teams.
✨Tip Number 4
Stay updated on the latest advancements in Microsoft 365 and sustainable IT solutions. Being knowledgeable about current trends can set you apart and show your commitment to continuous improvement.
We think you need these skills to ace Productivity Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365 technologies, especially SharePoint and OneDrive for Business. Emphasize your troubleshooting skills and any relevant IT service management processes you've worked with.
Craft a Compelling Cover Letter: In your cover letter, express your passion for productivity engineering and how you can contribute to the institution's goals. Mention specific examples of how you've driven continuous improvement in previous roles.
Highlight Technical Documentation Skills: Since producing high-quality technical documentation is crucial for this role, include examples of Runbooks or How-to Guides you've created in the past. This will demonstrate your ability to support knowledge sharing effectively.
Showcase Communication Skills: Given the need to engage both technical and non-technical stakeholders, provide examples in your application that showcase your excellent communication skills. This could be through team projects or presentations you've led.
How to prepare for a job interview at G-NIUS
✨Show Your Microsoft 365 Expertise
Make sure to highlight your experience with Microsoft 365 components like SharePoint and OneDrive. Be prepared to discuss specific projects where you utilized these tools to drive productivity.
✨Demonstrate Problem-Solving Skills
Prepare examples of complex IT issues you've resolved in the past. Discuss your troubleshooting process and how you managed incidents, showcasing your ability to think critically under pressure.
✨Communicate Effectively
Since the role involves engaging with both technical and non-technical stakeholders, practice explaining technical concepts in simple terms. This will demonstrate your communication skills and ability to bridge gaps between teams.
✨Emphasize Sustainability Initiatives
Given the focus on reducing environmental impact, be ready to share any experiences or ideas you have regarding sustainable IT solutions. This shows that you align with the institution's values and are proactive about making a difference.
