At a Glance
- Tasks: Support corporate clients with sales proposals, presentations, and relationship management.
- Company: Join a major UK bank with a focus on innovation and client satisfaction.
- Benefits: Permanent role with hybrid working, competitive salary, and career growth opportunities.
- Other info: Work in a collaborative environment with a focus on problem-solving and client success.
- Why this job: Kickstart your career in commercial sales support within the dynamic payments sector.
- Qualifications: Experience in sales support or a strong graduate profile; excellent communication skills required.
The predicted salary is between 40500 - 49500 £ per year.
Location
Northampton (full-time office-based initially, moving to hybrid - 3 days in the office)
Contract
Permanent
We are partnering with a major UK bank seeking a Specialist Support Executive to join their specialist support team in Northampton.
This is an excellent opportunity for someone looking to build a career in commercial sales support and client relationship management within the payments sector.
You will provide hands‑on sales and relationship support to a portfolio of corporate and mid‑corporate clients, working closely with Relationship Managers and coverage teams.
The role focuses on packaging and pricing deals, ensuring excellent client outcomes, and supporting retention and loyalty through professional service and problem‑solving.
About the Role
As Specialist Support Executive you will support the sales process end‑to‑end, including the preparation of proposals, presentations and contracts, accurate pricing of products and services, and day‑to‑day client relationship management.
You will work with complex data, interpret information from sales colleagues, and coordinate with internal teams to deliver smooth outcomes for clients.
The role sits within a specialist support function that values accuracy, strong communication and a proactive approach.
Key Responsibilities
- Provide sales and customer/relationship management support to corporate clients, promoting retention and loyalty.
- Prepare sales proposals, presentations, contracts and pricing for products and services (including merchant category codes, online and face‑to‑face solutions).
- Maintain accurate customer records, databases and sales reports.
- Manage client enquiries and issues - tracking interactions, resolving problems quickly and escalating appropriately.
- Coordinate with internal departments (operations, legal, compliance and others) to ensure smooth execution of sales processes and timely delivery.
- Analyse sales data to identify trends, track performance and provide insights to the sales team.
- Interpret information from sales colleagues and translate it into clear, accurate recommendations.
- Support relationship management initiatives and contribute to marketing collateral where required.
- Conduct market research to identify potential leads, target markets and competitive intelligence.
- Work closely with Relationship Managers and coverage teams to deliver the best possible client experience.
Requirements
- Experience in a sales support, sales enablement or client support role (or a strong graduate profile with relevant experience).
- Exceptional communication skills and the ability to interpret and translate information accurately.
- Highly organised with experience supporting corporate or mid‑corporate customers.
- Strong problem‑solving skills and the ability to work effectively under pressure.
- Comfortable managing and interpreting numerical/complex data with a high level of accuracy.
- Genuine interest in financial services, payments or business.
- Confident communicator able to build effective working relationships with internal stakeholders and clients.
- Knowledge of payments acquiring or the wider payments industry.
- Experience in a Fin Tech or payments environment.
- Degree in Business, Finance, Management or a related discipline.
- Previous experience in a financial services or corporate support setting.
- #J-18808-Ljbffr
Specialist Support Executive - Commercial Sales Support in Northampton employer: G-NIUS | Powered by Goodman Masson
As an Entity Controller in Slough, you will join a dynamic Finance team that values collaboration and innovation. The company offers a supportive work culture with hybrid working options, competitive salary, and comprehensive benefits including generous annual leave, private medical insurance, and opportunities for professional growth. With a focus on continuous improvement and a commitment to employee development, this role provides a meaningful opportunity to contribute to the financial integrity of key US legal entities within a large multinational organisation.
Contact Details:
G-NIUS | Powered by Goodman Masson Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Specialist Support Executive - Commercial Sales Support in Northampton
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We think you need these skills to ace Specialist Support Executive - Commercial Sales Support in Northampton
Some tips for your application 🫡
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How to prepare for a job interview at G-NIUS | Powered by Goodman Masson
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
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