G.Network Communications in London is seeking a senior leader to head the Technical Customer Support function, guiding Principal NOC Engineers and NOC Engineers to sustain live network performance and first-class service.
You will implement proactive monitoring, rapid incident resolution, and ITIL-aligned improvements, reporting to CTIO and senior stakeholders to drive service excellence. This role requires strong people leadership, scheduling, and cross-functional collaboration.
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NOC Operations Lead: Network Reliability & Support employer: G.Network Communications
G.Network Communications is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement, alongside competitive benefits that support work-life balance. Join us to be part of a forward-thinking team that values your contributions and empowers you to drive meaningful change in the B2B landscape.
