At a Glance
- Tasks: Lead web improvements and create exceptional customer journeys for a fast-growing broadband company.
- Company: G.Network, transforming London's connectivity with world-class fibre broadband.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Join a fast-paced team with a start-up mindset and excellent career development opportunities.
- Why this job: Make a real impact on digital experiences while driving growth in a dynamic environment.
- Qualifications: Experience in UX/UI design, digital marketing, and strong analytical skills required.
The predicted salary is between 35000 - 45000 £ per year.
G.Network is transforming London’s connectivity by delivering world class, full fibre broadband direct to homes and businesses. Our vision is to build a better-connected London, and our purpose is to unlock the power of GigaFast speeds to enable the communities we serve to thrive.
We are looking to drive growth through our web channel. To do this we need to maximise this as a channel for new business acquisition and retention. This means creating an ongoing backlog of tactical and strategic improvements to web functionality and messaging.
We’re looking for someone to own this channel and create a web platform that delivers excellent customer journeys, whereby customers can find the information they need, complete online orders with ease and review details within my account. This role will be crucial to owning the website improvements and coordinating campaign launches through the campaign team, leading the execution of these through the web.
You’ll work with our leading digital agency and our internal developers to scope, prioritise and deliver improvements to the website. You’ll be able to report on these changes and evidence ongoing improvements in the website KPIs.
The right candidate will use their understanding of the digital landscape to deliver a growth strategy whilst owning day to day performance of the website. Responsibilities include:
- Review competitor websites and other leading websites across other industries to create a list of short and long term improvements.
- Review of digital measurement through Google Analytics to deliver web channel KPIs.
- Track and report website activity weekly to deliver fast optimisations and changes in digital/web channel strategy.
- Work with sales and marketing to provide insightful reporting and analysis of marketing activity by using Google Analytics and data studio.
- Plan and execute web optimisations in partnership with twentysix digital to influence reach, generate leads, increase direct sales and brand awareness.
- Analyse data from marketing channels and review and optimise performance.
- Manage relationships with external agency partners and internal web team.
- Ensure that all messaging across the website is of consistently high quality in copy, tone and design and is optimised for engagement and conversions.
- Monitor and provide accurate reports and analysis on website campaigns, website traffic and conversions, to demonstrate effective return on investment (ROI).
- Full mapping of tags implemented across the site and the captured data within these.
- Scoping of future web channel resources and roles within this.
- Own CMS platform (Kentico Kontent), having a deep understanding of how this is used across the site and what requests can be made through this vs development work.
- Experience in Multi-variant, A/B split testing in optimising customer experience and sales journeys.
- Hands-on experience working in a dynamic, fast-paced scale-up environment.
- Experience in digital marketing role within an agency or client side.
- Strong digital analytics capability and experience in using website marketing tools such as Google Analytics.
- Good understanding of interpreting digital data for the benefit of optimisation.
- Knowledge of existing and emerging digital marketing trends, optimisation techniques and social media platforms.
- Excellent creative writing and verbal communication skills.
- Excellent interpersonal skills, with the ability to communicate confidently and professionally, managing and leveraging senior-level relationships.
- Comfortable in a fast-paced and ever-changing environment with a ‘start-up’ mindset.
- Strong technical expertise in web technologies and CMS platforms and web hosting/security.
- Experience in UX/UI design, accessibility standards (WCAG), and optimising websites for performance, mobile, and user experience.
- Proven ability to manage SEO and analytics, using tools like Google Analytics, SEMrush, or Hotjar to drive traffic and engagement.
- Project and content management skills, including website redesigns, content strategy, and collaboration with cross functional teams.
- Relevant qualifications and certifications, such as degrees in digital/media/IT fields and credentials in SEO, analytics, UX, or project management.
UX Manager - Remote in London employer: G.Network Communications
G.Network is an exceptional employer that fosters a dynamic and supportive work environment in the heart of London. With a strong focus on employee growth and development, we offer opportunities for continuous learning and improvement, ensuring that our team members thrive in their roles. Our commitment to compliance and best practices in payroll management, combined with a collaborative culture, makes G.Network a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land UX Manager - Remote in London
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at G.Network Communications for a UX Manager - Remote, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like G.Network Communications before they go live!
We think you need these skills to ace UX Manager - Remote in London
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like UX Manager - Remote at G.Network Communications, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work G.Network Communications does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to G.Network Communications. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at G.Network Communications.
How to prepare for a job interview at G.Network Communications
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with G.Network Communications, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. G.Network Communications might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at G.Network Communications!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what G.Network Communications is looking for.
