At a Glance
- Tasks: Lead operational process reviews and implement improvements in client and broker onboarding.
- Company: A leading global investment manager with a focus on operational excellence.
- Benefits: Competitive contract rate, potential for extension, and exposure to high-level operations.
- Other info: Dynamic role with opportunities to engage with senior leadership and drive meaningful change.
- Why this job: Make a significant impact in a top-tier institution and enhance your consulting skills.
- Qualifications: Proven experience in operational change within large financial services organisations.
The predicted salary is between 60000 - 80000 € per year.
A leading global investment manager is undergoing a comprehensive, end-to-end operational process review and change initiative. The engagement is focused on identifying and implementing improvements across operations, with particular emphasis on client onboarding, broker onboarding, and relationship management. The client is a large, complex institution operating at the highest tier of the asset management industry. The successful candidate will need to demonstrate direct experience working within or alongside organisations of comparable scale and sophistication.
The client is seeking a highly experienced operations change professional who can provide an informed, cross-institutional perspective on how firms of equivalent calibre operate day-to-day. The consultant will be engaged to lead or contribute to a process review covering front-to-back operations, with a particular focus on client and broker onboarding workflows.
Responsibilities
- Lead or support a structured, front-to-back operational process review across the client’s investment management operations.
- Apply a specialist lens to client onboarding and broker onboarding workflows, identifying inefficiencies, gaps, and improvement opportunities.
- Assess and advise on relationship management processes as part of the broader operational review.
- Draw on experience from comparable institutions to provide benchmark perspectives and best-practice recommendations.
- Collaborate with senior client stakeholders to understand the current-state environment and define a target operating model where required.
- Produce clear, actionable outputs including process maps, gap analyses, and prioritised recommendations.
- Contribute to or lead change implementation planning as the engagement evolves.
Qualifications
- Demonstrable track record of conducting end-to-end operational process reviews within large, complex financial services organisations.
- Direct experience of client onboarding and/or broker onboarding within an investment management or equivalent institutional context.
- Proven ability to own and deliver operational change programmes end-to-end - from current-state diagnostic through to implementation.
- Background at or alongside a major, tier-one institution.
- Experience spanning both sides of key institutional relationships (e.g. investment manager and broker/dealer) is highly valued.
- Multiple instances of delivering this type of engagement; this is not a role for a first-time change practitioner.
Desirable
- Familiarity with the operating environment of a large-scale, complex investment management institution.
- Exposure to technology implementation as part of operational change programmes.
- Experience of regulatory-driven change within operations.
- Ability to engage credibly with C-suite and senior operations leadership.
Length: 6 months initial contract, with a view to extending further.
Senior Operations Change Consultant employer: G MASS
As a leading global investment manager, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to drive meaningful change within the financial services sector. Our commitment to professional development is evident through tailored growth opportunities and a collaborative environment where innovative ideas are encouraged. Located in a vibrant financial hub, we offer competitive benefits and the chance to work alongside industry experts, making this an exceptional place for those looking to make a significant impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operations Change Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the investment management sector and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that dream role.
✨Tip Number 2
Prepare for interviews by researching the company’s operations and recent changes in the industry. Show them you’re not just another candidate; demonstrate your understanding of their challenges and how you can help improve their processes.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience with client and broker onboarding workflows clearly and confidently. Highlight specific examples where you've made a difference in operational change.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it shows you’re genuinely interested in being part of our team.
We think you need these skills to ace Senior Operations Change Consultant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Operations Change Consultant. Highlight your experience with client and broker onboarding, and any operational process reviews you've led. We want to see how your background aligns with the needs of a large, complex institution.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past successes in operational change and how they relate to the responsibilities outlined in the job description. We love a good story!
Showcase Your Experience:When detailing your experience, focus on your track record with end-to-end operational process reviews. Mention any relevant projects where you’ve improved workflows or implemented changes. We’re looking for candidates who can demonstrate their impact in similar environments.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about StudySmarter and what we stand for.
How to prepare for a job interview at G MASS
✨Know Your Stuff
Make sure you brush up on your knowledge of operational processes, especially around client and broker onboarding. Familiarise yourself with the specific challenges faced by large investment management firms, as this will help you speak confidently about how to improve these workflows.
✨Showcase Your Experience
Prepare to discuss your previous roles in detail, particularly any end-to-end operational process reviews you've led. Be ready to share specific examples of how you've identified inefficiencies and implemented changes, as this will demonstrate your capability to handle the responsibilities of the role.
✨Engage with Stakeholders
Highlight your experience working with senior stakeholders. Think of examples where you've successfully collaborated with C-suite executives or senior operations leadership to drive change. This will show that you can navigate complex relationships and influence decision-making.
✨Be Solution-Oriented
During the interview, focus on providing actionable recommendations based on your past experiences. Prepare to discuss how you would approach the current-state environment of the client and what a target operating model might look like, showcasing your strategic thinking and problem-solving skills.
