At a Glance
- Tasks: Coach IT Operations teams in Agile practices and manage Azure DevOps boards.
- Company: Join a leading London market insurer with a focus on innovation.
- Benefits: Competitive contract rate, flexible working, and opportunities for professional growth.
- Other info: Initial 3-month contract with potential for extension and immediate start.
- Why this job: Shape the future of IT Operations while making a real impact in a dynamic environment.
- Qualifications: Proven Scrum Master experience and strong Azure DevOps skills required.
The predicted salary is between 49500 - 60500 £ per year.
G MASS are partnering with a London market insurer to find an experienced Scrum Master to support its IT Operations function. Reporting to the Head of IT Operations, you will build on a newly introduced Azure DevOps structure and embed agreed ways of working across the teams, giving the business far clearer visibility of demand, workload, ownership and progress. This is a defined engagement running through to the end of December 2026, with a strong emphasis on coaching and leaving the teams self-sufficient.
The Role:
IT Operations has recently moved to a new Azure DevOps setup and now needs someone to bring it to life. You will shape how work is broken down into Features, User Stories and Tasks, set consistent standards for how demand is captured, prioritised and tracked, and coach multidisciplinary operations teams to adopt the new approach as their own. A key part of the challenge is balancing planned project work with unplanned operational demand, so a practical understanding of how IT Operations runs day to day will be important.
Key Responsibilities:
- Coach the IT Operations teams in Agile best practice and sprint-based delivery
- Build out and maintain Azure DevOps boards in line with the organisation's agreed Agile process
- Support the migration of existing IT Operations work into Azure DevOps, reviewing and rationalising current demand
- Define a consistent approach for capturing and triaging new demand
- Facilitate Agile ceremonies and working sessions, including stand-ups and sprint planning
- Establish a model for managing planned and unplanned operational work, ensuring BAU activity continues to meet agreed SLAs
- Develop and maintain Azure DevOps dashboards and reporting that give clear visibility of demand, capacity and progress
- Drive consistent adoption of the new ways of working across all IT Operations teams
- Transfer knowledge and ownership so the teams can sustain the approach independently once the engagement concludes
Requirements:
- Proven Scrum Master or Agile coaching experience within an IT function, ideally supporting IT Operations or infrastructure teams
- Strong hands-on Azure DevOps experience, including board configuration, work item hierarchy (Features, User Stories, Tasks), queries and dashboards
- Track record of introducing or embedding Agile ways of working in teams new to the approach
- Practical understanding of balancing project delivery with BAU and SLA-driven operational work
- Confident facilitator and coach, able to build buy-in across multidisciplinary technical teams
- Organised and detail-focused, with clear and pragmatic stakeholder communication
- London market or wider financial services experience is a plus but not essential
Length: initial 3 month contract
Immediate start
Scrum Master (IT Operations) - London Market Insurer employer: G MASS
G MASS Consulting is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. With a strong emphasis on employee growth, we offer comprehensive training and development opportunities, empowering our team to excel in their roles while contributing to impactful compliance solutions for our clients. Join us to be part of a forward-thinking organisation that values innovation and collaboration, making a meaningful difference in the financial sector.
StudySmarter Expert Advice🤫
We think this is how you could land Scrum Master (IT Operations) - London Market Insurer
✨Get Involved in Open-Source Projects
Diving into open-source projects is a brilliant way to showcase your skills and connect with other developers in the community. Not only will you beef up your GitHub profile but you might also catch the eye of someone at G MASS who values hands-on experience over just theory.
✨Attend Local Tech Meetups
Tech meetups are gold mines for networking and discovering job opportunities, especially in the fast-paced world of software engineering. Check out local listings for events in your area and don’t shy away from introducing yourself. This could lead directly to a temporary position at G MASS!
✨Showcase Your Work Online
With temporary roles, it’s all about standing out in a short space of time. Create a portfolio website where you highlight your projects and skills. Talk about your code, and provide links to your GitHub repositories. This will not only demonstrate your abilities but will also make it easier for recruiters at G MASS to see what you bring to the table.
✨Leverage Temporary Job Boards
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We think you need these skills to ace Scrum Master (IT Operations) - London Market Insurer
Some tips for your application 🫡
Show Off Your Tech Skills:Make sure your CV highlights your tech stack and any programming languages you’re proficient in. Include specifics about any frameworks or technologies you’ve worked with; they can make you stand out in the sea of applicants. It’s all about showing that you have the chops we need at G MASS!
Portfolio 2.0:Since you’re applying for a temporary gig, it’s super important to showcase a portfolio that highlights your best projects. Include links to GitHub or any personal projects that demonstrate what you can do in a real-world environment. This gives us a taste of your style and your problem-solving approach!
Keep It Brief and Relevant:With a temporary position, we want to see your ability to hit the ground running. Be concise in your CV and cover letter; stick to experiences that directly relate to the role. Highlight any previous temporary roles or freelance gigs that show your adaptability and quick learning!
Tailor Your Cover Letter:Don’t just send a generic cover letter. Personalise it for Scrum Master (IT Operations) - London Market Insurer at G MASS! Mention why this temporary role excites you and how you see yourself contributing in the short run. Show us what you've got and why you're the one for this quick turn-around!
How to prepare for a job interview at G MASS
✨Nail the Technical Skills
For a software engineering role, you'll likely face technical questions or coding tasks during your interview. Brush up on the relevant programming languages and frameworks that G MASS uses, and don’t forget to practice some coding challenges on platforms like LeetCode or HackerRank. Showing your coding prowess can really make you stand out!
✨Prepare for System Design Questions
Even for a temporary role, having a grasp of system design principles can be crucial. Be ready to discuss how you would architect a software solution, including discussing trade-offs, scalability, and performance considerations. Having examples from previous projects can really show off your analytical thinking.
✨Demonstrate Your Adaptability
Since this is a temporary role, you'll want to emphasise your ability to hit the ground running. Highlight experiences where you quickly adapted to new technologies or teams. Let’s make it clear to the interviewers at G MASS that you can learn on the job and deliver results in a short timeframe!
✨Show Off Your Portfolio
Make sure to have a portfolio or GitHub ready showcasing your projects. Having tangible evidence of what you've done—be it personal projects, contributions to open-source, or previous work—can convey how capable you are. Tailor this for what might interest G MASS, so it's relevant and sparks conversation during your interview.
