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For Companies At a Glance
- Tasks: Drive operational improvements and deliver impactful change in a dynamic insurance environment.
- Company: Join G MASS Consulting, a leader in the London Market insurance sector.
- Benefits: Enjoy a competitive salary, hybrid working, and opportunities for professional growth.
- Why this job: Be part of a transformation team that shapes the future of operational excellence.
- Qualifications: Experience in operational excellence and familiarity with automation tools like Power BI.
- Other info: Collaborative culture with hands-on projects and clear career progression.
The predicted salary is between 36000 - 60000 £ per year.
Job Advert: Operational Excellence Specialist
Location: London (Hybrid Working)
Employment: Permanent with G MASS Consulting
Industry: Insurance
Are you passionate about operational improvement and driving meaningful change? This is a great opportunity to join us at G MASS Consulting on a permanent contract and a chance of working with a leading London Market insurance firm seeking an Operational Excellence Specialist to join their transformation team. This hybrid role offers the opportunity to partner across the business to identify inefficiencies, deliver process improvements, and support a culture of continuous improvement.
Key Responsibilities
- Diagnose business processes and identify inefficiencies and pain points – not just by providing oversight, but being hands-on with delivery.
- Work very closely with senior stakeholders, ensuring clear and efficient communication throughout the project.
- Design and recommend practical, technology-enabled solutions using tools such as Power Platform and Power BI.
- Collaborate with developers and SMEs to shape and prioritise initiatives.
- Define, measure, and track the value of operational improvements (efficiency, effectiveness, customer impact).
- Shape metrics and performance indicators to assess the impact of implemented changes.
- Help teams iterate improvements based on feedback and data insights.
- Support change adoption through clear communication, performance metrics, and stakeholder engagement.
- Apply operational excellence methodologies (e.g. Lean, value stream mapping) to ensure sustainable improvements.
- Facilitate workshops and coaching sessions to embed continuous improvement thinking.
- Proven experience in operational excellence, business improvement, or transformation consulting.
- Strong familiarity with automation and data tools (e.g. Power Platform, Power BI) and how they enable operational change.
- Hands-on experience applying structured problem-solving methodologies and tools (e.g. Lean, value stream mapping).
- Previous experience in the insurance or reinsurance industry, particularly within the Lloyd’s Market, is a strong advantage.
- Confident communicator with strong stakeholder engagement and influencing capabilities.
- Comfortable navigating ambiguity, managing multiple priorities, and working autonomously.
- Skilled in facilitating workshops, building consensus, and translating complex ideas into actionable plans.
Permanent contract with G MASS Consulting.
£45k – £65k depending on experience
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Operational Excellence Specialist employer: G MASS
Contact Detail:
G MASS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Excellence Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those who work at G MASS Consulting. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising your storytelling skills. Be ready to share specific examples of how you've driven operational improvements in the past. We want to hear about your hands-on experience!
✨Tip Number 3
Show off your tech-savvy side! Familiarise yourself with tools like Power Platform and Power BI. Being able to discuss how these can drive operational change will definitely impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Operational Excellence Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operational Excellence Specialist role. Highlight your experience in operational improvement and any relevant methodologies you've used, like Lean or value stream mapping. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about operational excellence and how you can drive meaningful change at G MASS Consulting. Be sure to mention specific examples of past successes that relate to the job description.
Showcase Your Communication Skills: Since this role involves working closely with senior stakeholders, it's crucial to demonstrate your communication skills. In your application, highlight experiences where you've effectively communicated complex ideas or facilitated workshops. We love clear and efficient communicators!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and submit your materials!
How to prepare for a job interview at G MASS
✨Know Your Operational Excellence Methodologies
Make sure you brush up on operational excellence methodologies like Lean and value stream mapping. Be ready to discuss how you've applied these in past roles, especially in the insurance sector. This will show that you understand the core principles and can bring real value to the team.
✨Showcase Your Technical Skills
Familiarity with tools like Power Platform and Power BI is crucial for this role. Prepare examples of how you've used these tools to drive process improvements or solve problems. Being able to demonstrate your technical prowess will set you apart from other candidates.
✨Engage with Stakeholders
Since the role involves working closely with senior stakeholders, think about how you can effectively communicate and engage with them. Prepare to share experiences where you've successfully navigated stakeholder relationships and facilitated workshops. This will highlight your ability to influence and drive change.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about specific challenges you've faced and how you approached solving them. Use structured problem-solving methodologies in your answers to illustrate your thought process. This will demonstrate your hands-on experience and ability to tackle complex issues head-on.