At a Glance
- Tasks: Lead operational process reviews and implement improvements in client and broker onboarding.
- Company: A leading global investment manager with a focus on operational excellence.
- Benefits: Initial 6-month contract with potential for extension and competitive compensation.
- Other info: Engage with senior leadership and drive meaningful change in complex operations.
- Why this job: Make a significant impact in a high-tier asset management environment.
- Qualifications: Proven experience in operational change within large financial services organisations.
The predicted salary is between 60000 - 80000 € per year.
A leading global investment manager is undergoing a comprehensive, end-to-end operational process review and change initiative. The engagement is focused on identifying and implementing improvements across operations, with particular emphasis on client onboarding, broker onboarding, and relationship management.
The client is a large, complex institution operating at the highest tier of the asset management industry. The successful candidate will need to demonstrate direct experience working within or alongside organisations of comparable scale and sophistication.
The client is seeking a highly experienced operations change professional who can provide an informed, cross-institutional perspective on how firms of equivalent calibre operate day-to-day. The consultant will be engaged to lead or contribute to a process review covering front-to-back operations, with a particular focus on client and broker onboarding workflows.
Responsibilities:- Lead or support a structured, front-to-back operational process review across the client’s investment management operations.
- Apply a specialist lens to client onboarding and broker onboarding workflows, identifying inefficiencies, gaps, and improvement opportunities.
- Assess and advise on relationship management processes as part of the broader operational review.
- Draw on experience from comparable institutions to provide benchmark perspectives and best-practice recommendations.
- Collaborate with senior client stakeholders to understand the current-state environment and define a target operating model where required.
- Produce clear, actionable outputs including process maps, gap analyses, and prioritised recommendations.
- Contribute to or lead change implementation planning as the engagement evolves.
- Demonstrable track record of conducting end-to-end operational process reviews within large, complex financial services organisations.
- Direct experience of client onboarding and/or broker onboarding within an investment management or equivalent institutional context.
- Proven ability to own and deliver operational change programmes end-to-end - from current-state diagnostic through to implementation.
- Background at or alongside a major, tier-one institution.
- Experience spanning both sides of key institutional relationships (e.g. investment manager and broker/dealer) is highly valued.
- Multiple instances of delivering this type of engagement; this is not a role for a first-time change practitioner.
- Familiarity with the operating environment of a large-scale, complex investment management institution.
- Exposure to technology implementation as part of operational change programmes.
- Experience of regulatory-driven change within operations.
- Ability to engage credibly with C-suite and senior operations leadership.
Length: 6 months initial contract, with a view to extending further.
Senior Process Change Consultant in London employer: G MASS
As a leading global investment manager, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our commitment to operational excellence is matched by our dedication to providing meaningful career opportunities, competitive benefits, and a collaborative environment where innovative ideas thrive. Join us in our London office, where you will be at the forefront of transformative change within the asset management industry, working alongside top-tier professionals in a role that promises both challenge and reward.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Process Change Consultant in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the investment management sector and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that dream role.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of client and broker onboarding processes. Be ready to share specific examples from your past experiences that showcase your ability to drive operational change.
✨Tip Number 3
Don’t just wait for job postings to come to you! Actively search for roles on our website and apply directly. This shows initiative and can help you stand out from the crowd.
✨Tip Number 4
Stay updated on industry trends and best practices. Being knowledgeable about the latest developments in operational processes will not only impress potential employers but also give you an edge in discussions.
We think you need these skills to ace Senior Process Change Consultant in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Process Change Consultant. Highlight your experience with operational process reviews and client onboarding, as these are key areas for us.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain how your background aligns with the needs of a large, complex institution. We want to see your passion for operational change and how you can bring value to our team.
Showcase Relevant Experience:When detailing your experience, focus on specific projects where you've led or contributed to operational changes. We love seeing concrete examples that demonstrate your ability to deliver results in similar environments.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at G MASS
✨Know Your Processes Inside Out
Make sure you have a solid understanding of operational processes, especially around client and broker onboarding. Brush up on your knowledge of best practices in the investment management sector, as this will help you speak confidently about how to identify inefficiencies and suggest improvements.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully led operational change initiatives. Highlight your experience with large institutions and how you've navigated complex environments. This will demonstrate that you can bring valuable insights to the table.
✨Engage with Stakeholders
Be ready to discuss how you've collaborated with senior stakeholders in previous roles. Think of instances where you've gathered requirements or defined target operating models. This shows you can effectively communicate and work with C-suite executives, which is crucial for this role.
✨Prepare for Technical Questions
Expect questions about technology implementation in operational change programmes. Brush up on any relevant tech tools or systems you've used, and be prepared to discuss how they can enhance operational efficiency. This will show you're not just about processes but also understand the tech side of things.
