At a Glance
- Tasks: Lead operational process reviews and implement improvements in client and broker onboarding.
- Company: A leading global investment manager with a focus on operational excellence.
- Benefits: 6-month contract with potential for extension and competitive compensation.
- Other info: Engage with senior leadership and drive meaningful change in a dynamic setting.
- Why this job: Make a significant impact in a high-tier asset management environment.
- Qualifications: Proven experience in operational change within large financial services organisations.
The predicted salary is between 60000 - 80000 € per year.
A leading global investment manager is undergoing a comprehensive, end-to-end operational process review and change initiative. The engagement is focused on identifying and implementing improvements across operations, with particular emphasis on client onboarding, broker onboarding, and relationship management.
The client is a large, complex institution operating at the highest tier of the asset management industry. The successful candidate will need to demonstrate direct experience working within or alongside organisations of comparable scale and sophistication.
The client is seeking a highly experienced operations change professional who can provide an informed, cross-institutional perspective on how firms of equivalent calibre operate day-to-day. The consultant will be engaged to lead or contribute to a process review covering front-to-back operations, with a particular focus on client and broker onboarding workflows.
Responsibilities:- Lead or support a structured, front-to-back operational process review across the client’s investment management operations.
- Apply a specialist lens to client onboarding and broker onboarding workflows, identifying inefficiencies, gaps, and improvement opportunities.
- Assess and advise on relationship management processes as part of the broader operational review.
- Draw on experience from comparable institutions to provide benchmark perspectives and best-practice recommendations.
- Collaborate with senior client stakeholders to understand the current-state environment and define a target operating model where required.
- Produce clear, actionable outputs including process maps, gap analyses, and prioritised recommendations.
- Contribute to or lead change implementation planning as the engagement evolves.
- Demonstrable track record of conducting end-to-end operational process reviews within large, complex financial services organisations.
- Direct experience of client onboarding and/or broker onboarding within an investment management or equivalent institutional context.
- Proven ability to own and deliver operational change programmes end-to-end - from current-state diagnostic through to implementation.
- Background at or alongside a major, tier-one institution.
- Experience spanning both sides of key institutional relationships (e.g. investment manager and broker/dealer) is highly valued.
- Multiple instances of delivering this type of engagement; this is not a role for a first-time change practitioner.
- Familiarity with the operating environment of a large-scale, complex investment management institution.
- Exposure to technology implementation as part of operational change programmes.
- Experience of regulatory-driven change within operations.
- Ability to engage credibly with C-suite and senior operations leadership.
- Length: 6 months initial contract, with a view to extending further.
Senior Operations Change Consultant in London employer: G MASS
As a leading global investment manager, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our team members benefit from engaging in high-impact projects within a complex institutional environment, offering unparalleled opportunities to enhance their expertise in operational change. Located in a vibrant financial hub, we provide a collaborative atmosphere where innovative ideas are encouraged, ensuring that our employees feel valued and empowered to make meaningful contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operations Change Consultant in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the investment management sector and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that dream role.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of client and broker onboarding processes. Be ready to share specific examples from your past experiences that showcase your expertise in operational change.
✨Tip Number 3
Don’t just apply anywhere; focus on firms that align with your experience in large, complex institutions. Use our website to find roles that match your skills and background, making your application stand out.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for their operations change needs.
We think you need these skills to ace Senior Operations Change Consultant in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Operations Change Consultant. Highlight your experience with operational process reviews and client onboarding, as these are key areas for us.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain how your background aligns with the responsibilities outlined in the job description. We want to see your passion for operational change and how you can bring value to our team.
Showcase Relevant Experience:When detailing your work history, focus on specific projects where you've led or contributed to operational changes. We love seeing concrete examples that demonstrate your ability to deliver results in complex environments.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at G MASS
✨Know Your Stuff
Make sure you brush up on your knowledge of operational processes, especially around client and broker onboarding. Familiarise yourself with the specific challenges faced by large investment management firms, as this will show that you understand the environment you'll be working in.
✨Showcase Your Experience
Prepare to discuss your previous roles in detail, particularly any end-to-end operational process reviews you've led. Be ready to share specific examples of how you've identified inefficiencies and implemented changes, as this will demonstrate your capability to handle the responsibilities of the role.
✨Engage with Stakeholders
Highlight your experience in collaborating with senior stakeholders. Think of examples where you've successfully navigated complex relationships and how you’ve contributed to defining target operating models. This will illustrate your ability to engage credibly with C-suite executives.
✨Be Ready for Technical Questions
Since technology implementation is part of operational change, be prepared to discuss any relevant tech tools or systems you've used. Understanding how technology can enhance operational efficiency will set you apart from other candidates.
