At a Glance
- Tasks: Manage relationships with Coverholders and MGAs, ensuring compliance and operational excellence.
- Company: Leading global reinsurer with a focus on innovation and risk management.
- Benefits: 12-month contract with potential for permanent position and competitive salary.
- Other info: Opportunity to influence operational models and drive improvements.
- Why this job: Be at the forefront of risk management and operational oversight in a dynamic environment.
- Qualifications: 3+ years in insurance operations with strong understanding of underwriting and compliance.
The predicted salary is between 49500 - 60500 £ per year.
MASS are working with a leading global reinsurer to find a Regional Operational Oversight Manager for their Delegated Authority function, covering Company and Syndicate business across EMEA. This is a broad, stakeholder-facing role at the heart of how the business manages risk written through third parties. You'll take ownership of a portfolio of Coverholders and MGAs, running the due diligence and audit cycle that keeps that business compliant, and acting as the main point of contact when things need escalating or fixing. It's a role for someone who's comfortable holding external partners to account, working across underwriting, technology and compliance stakeholders, and who wants input into how the operating model evolves rather than just running the existing one. First-line people management responsibility comes with it.
Responsibilities
- Own the relationship with a portfolio of Coverholders and MGAs, running due diligence, onboarding and annual review to keep them compliant with governance standards.
- Lead operational and compliance audits across delegated partners, chasing resolution on findings and holding partners to service and regulatory standards.
- Manage day-to-day oversight of Binding Authorities and Line Slips, including SLA performance and outsourcing arrangements.
- Ensure the data and reporting produced by delegated partners is accurate and fit for purpose, resolving quality issues as they're identified.
- Own the department's policy and procedure documentation, keeping it current as processes evolve.
- Sit on relevant risk and delegated underwriting committees, representing operations in wider business discussions.
- Identify and lead improvements to the operating model, balancing BAU delivery with change work.
Requirements
- Solid P&C insurance background with a genuine understanding of underwriting operations and file management.
- Experience building or evaluating operational controls.
- 3+ years' experience in insurance operations or delegated authority specifically.
Benefits
Length: initial 12-month contract, with a view to internalisation at the client.
Operational Oversight Manager - Delegated Authorities in London employer: G MASS
G MASS Consulting is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. With a strong emphasis on employee growth, we offer comprehensive training and development opportunities, empowering our team to excel in their roles while contributing to impactful compliance solutions for our clients. Join us to be part of a forward-thinking organisation that values innovation and collaboration, making a meaningful difference in the financial sector.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Oversight Manager - Delegated Authorities in London
✨Tap into Local Agencies
For temporary roles like the one at G MASS, don't overlook local recruitment agencies that specialise in the insurance sector. They often have inside info on your local market and can help you get your foot in the door quicker!
✨Seasonal Opportunities Are Gold
Insurance companies often ramp up staffing for specific seasons, especially during peak times like annual policy renewals. Keep an eye out for those temporary gigs and be ready to jump in. Make sure you’re on our website regularly to catch those listings!
✨Network with Industry Pros
Join insurance-focused online platforms and forums to connect with professionals who can share insider tips about temporary roles. Attend local industry meetups or workshops to widen your network; sometimes it’s all about who you know!
✨Showcase Your Flexibility
For temp roles, employers are often looking for candidates who can hit the ground running. Highlight any previous experience you have in fast-paced environments on your profile or during interviews, so G MASS knows you can adapt quickly to their needs!
We think you need these skills to ace Operational Oversight Manager - Delegated Authorities in London
Some tips for your application 🫡
Highlight Relevant Certifications:In the insurance world, having the right qualifications can set you apart. If you've got any certifications like Cert CII or other relevant credentials, make sure they're front and centre on your CV. It shows you're committed to the industry and ready to hit the ground running!
Showcase Your Customer Service Skills:Insurance is all about helping clients through tricky times. Use your application to mention your previous customer service experience or soft skills like problem-solving and empathy. These are crucial for any temporary role in the insurance sector, so don’t shy away from flexing these muscles!
Tailor Your CV for the Temp Role:For a temporary position, it's all about demonstrating your ability to adapt quickly. Tailor your CV to highlight experiences that show you can jump in and make an impact immediately. Mention short projects, freelance gigs, or any fast-paced roles that show you thrive in dynamic environments.
Be Clear About Availability:In your cover letter, clearly state your availability for the temporary role. Since this is a short-term gig, emphasising your flexibility and readiness to start immediately can really catch G MASS's eye. Remember, they need someone who can fit right in, so make it easy for them to see you as that person!
How to prepare for a job interview at G MASS
✨Master the Basics of Underwriting
Since you're aiming for a temporary role in insurance, brush up on the basic principles of underwriting. Be ready to discuss how you would assess risks and make simple decisions on policy issuance, as these are likely to come up in technical questions.
✨Familiarise Yourself with Relevant Regulations
Insurance is heavily regulated, so it helps to be familiar with key regulations that affect the industry. Bring up any specific legislation you're aware of and how it could impact your work at G MASS. This shows you're engaged and knowledgeable.
✨Highlight Your Flexibility
As it's a temporary position, it's crucial to stress your adaptability. Talk about previous experiences where you had to pick up new tasks quickly or adjust to changing needs. Employers will appreciate your willingness to jump in and get the job done without a long onboarding process.
✨Prepare to Discuss Claims Processing
Be ready to dive into discussions around claims processing, as this might be a big part of your role. Bring along examples of how you've approached problem-solving in past roles, especially if you've dealt with customer claims or insurance queries before. It's a great way to show your relevant experience.
