At a Glance
- Tasks: Lead non-financial returns for Lloyd's and optimise reporting processes.
- Company: Join a dynamic team at MASS, shaping the future of Lloyd's operations.
- Benefits: Competitive salary up to £60k, hybrid work, and potential for contract extension.
- Other info: 6-month role with excellent prospects for growth and development.
- Why this job: Make a real impact by improving processes and working independently.
- Qualifications: Experience in Lloyd's reporting and strong data analysis skills required.
The predicted salary is between 60000 - 60000 £ per year.
MASS is looking for an experienced consultant to support non-financial Lloyd's returns activity during an immediate resource gap, while also improving and strengthening the underlying process. The role requires someone who can start quickly, operate independently, and bring both Lloyd's reporting knowledge and strong data analysis capability.
Reporting to the Underwriting Operations Manager, this is a genuine opportunity to shape how the function operates going forward, with real autonomy and visibility, rather than simply maintaining an existing process.
Key Purpose of the Role- Provide immediate cover for non-financial Lloyd's returns work
- Ensure upcoming returns cycles are completed effectively
- Improve, rebuild, and optimize current processes rather than only maintaining them
- Take ownership of non-financial Lloyd's returns activity
- Review current reporting workflows and identify process improvement opportunities
- Improve fragmented processes and help create a more sustainable operating model
- Use available data sources, including Excel-based inputs and data dumps, to produce required returns accurately
- Bring practical recommendations to the Underwriting Operations Manager on how the team should work differently going forward
- Strong experience in non-financial Lloyd's reporting / Lloyd's returns
- Experience working in Lloyd's market operations or a similar insurance-market environment
- Ability to join and contribute without needing foundational training on Lloyd's
- Experience working in roles that combine operational delivery with process improvement
- Strong data analysis capability
- Comfortable working with imperfect or basic data environments, including Excel data dumps and pivot-table based processes
- Able to work independently and execute parts of the work directly
- Able to identify, challenge, and improve inefficient processes
- Length: 6 months minimum, with strong prospects for extension or permanent contract
- Salary: up to £60k, depending on experience
- Working pattern: Hybrid, 2–3 days/week in office
Lloyd's Non-Financial Returns Lead in London employer: G MASS
At MASS, we pride ourselves on being an excellent employer that values autonomy and innovation. As the Lloyd's Non-Financial Returns Lead, you will have the opportunity to shape processes and make a tangible impact within a supportive hybrid work environment. With competitive salary offerings and a commitment to employee growth, we foster a culture where your expertise in Lloyd's reporting can thrive and evolve.
StudySmarter Expert Advice🤫
We think this is how you could land Lloyd's Non-Financial Returns Lead in London
✨Tap into Local Agencies
For temporary roles like the one at G MASS, don't overlook local recruitment agencies that specialise in the insurance sector. They often have inside info on your local market and can help you get your foot in the door quicker!
✨Seasonal Opportunities Are Gold
Insurance companies often ramp up staffing for specific seasons, especially during peak times like annual policy renewals. Keep an eye out for those temporary gigs and be ready to jump in. Make sure you’re on our website regularly to catch those listings!
✨Network with Industry Pros
Join insurance-focused online platforms and forums to connect with professionals who can share insider tips about temporary roles. Attend local industry meetups or workshops to widen your network; sometimes it’s all about who you know!
✨Showcase Your Flexibility
For temp roles, employers are often looking for candidates who can hit the ground running. Highlight any previous experience you have in fast-paced environments on your profile or during interviews, so G MASS knows you can adapt quickly to their needs!
We think you need these skills to ace Lloyd's Non-Financial Returns Lead in London
Some tips for your application 🫡
Highlight Relevant Certifications:In the insurance world, having the right qualifications can set you apart. If you've got any certifications like Cert CII or other relevant credentials, make sure they're front and centre on your CV. It shows you're committed to the industry and ready to hit the ground running!
Showcase Your Customer Service Skills:Insurance is all about helping clients through tricky times. Use your application to mention your previous customer service experience or soft skills like problem-solving and empathy. These are crucial for any temporary role in the insurance sector, so don’t shy away from flexing these muscles!
Tailor Your CV for the Temp Role:For a temporary position, it's all about demonstrating your ability to adapt quickly. Tailor your CV to highlight experiences that show you can jump in and make an impact immediately. Mention short projects, freelance gigs, or any fast-paced roles that show you thrive in dynamic environments.
Be Clear About Availability:In your cover letter, clearly state your availability for the temporary role. Since this is a short-term gig, emphasising your flexibility and readiness to start immediately can really catch G MASS's eye. Remember, they need someone who can fit right in, so make it easy for them to see you as that person!
How to prepare for a job interview at G MASS
✨Master the Basics of Underwriting
Since you're aiming for a temporary role in insurance, brush up on the basic principles of underwriting. Be ready to discuss how you would assess risks and make simple decisions on policy issuance, as these are likely to come up in technical questions.
✨Familiarise Yourself with Relevant Regulations
Insurance is heavily regulated, so it helps to be familiar with key regulations that affect the industry. Bring up any specific legislation you're aware of and how it could impact your work at G MASS. This shows you're engaged and knowledgeable.
✨Highlight Your Flexibility
As it's a temporary position, it's crucial to stress your adaptability. Talk about previous experiences where you had to pick up new tasks quickly or adjust to changing needs. Employers will appreciate your willingness to jump in and get the job done without a long onboarding process.
✨Prepare to Discuss Claims Processing
Be ready to dive into discussions around claims processing, as this might be a big part of your role. Bring along examples of how you've approached problem-solving in past roles, especially if you've dealt with customer claims or insurance queries before. It's a great way to show your relevant experience.
