At a Glance
- Tasks: Be the go-to expert for Decision Focus, guiding its use and configuration.
- Company: Join a leading Lloyd’s Managing Agent in a dynamic tech environment.
- Benefits: Enjoy a hybrid work model with a 12-month contract.
- Other info: Collaborate across teams and engage with vendors to drive improvements.
- Why this job: Shape the future of technology in insurance while making a real impact.
- Qualifications: Experience with Decision Focus and strong analytical skills are essential.
The predicted salary is between 63000 - 77000 £ per year.
MASS Consulting is looking for an experienced Decision Focus SME / Technical Business Analyst to support a leading Lloyd’s Managing Agent within its Technology function. The successful consultant will act as the organisation’s internal subject matter expert for Decision Focus, providing functional and technical oversight of the platform and helping ensure the business is deriving maximum value from its investment.
This is not simply a platform administration role. The consultant will be expected to understand how Decision Focus should be configured and utilised within a Lloyd’s Managing Agent, critically assess the current implementation, identify gaps and opportunities for improvement, and provide informed challenge to both internal stakeholders and the software vendor.
Working across Technology, Risk and other business functions, the consultant will help shape the future direction of the platform, assess additional modules and functionality, and ensure that proposed solutions are proportionate, technically appropriate and aligned to the organisation’s wider GRC and technology strategy.
Responsibilities
- Act as the organisation’s subject matter expert for Decision Focus, providing functional and technical guidance across the platform.
- Review the current implementation and identify gaps between existing functionality, business requirements and the wider capabilities of Decision Focus.
- Understand how the platform supports the organisation’s broader governance, risk and compliance framework, including areas such as risk and controls, regulatory oversight, reporting and assurance.
- Provide informed challenge around platform configuration, solution design, data flows, integrations and proposed changes.
- Act as an intelligent customer when engaging with the Decision Focus vendor, distinguishing between configuration, process, integration and genuine product limitations.
- Assess new modules and functionality, providing clear recommendations on their suitability, value and impact.
- Translate business, risk and regulatory requirements into clear functional and technical requirements.
- Evaluate solution options, considering business need, architecture, integration, cost, complexity and long-term maintainability.
- Support the design and delivery of enhancements, integrations and wider platform change.
- Understand how Decision Focus interacts with the organisation’s wider technology, data and control environment.
- Build effective relationships across Technology, Risk and other relevant functions, acting as a bridge between technical, operational and business stakeholders.
Requirements
- Significant hands-on experience working with Decision Focus is essential.
- Strong experience within a Lloyd’s Managing Agent or wider London Market insurance environment.
- Strong understanding of how Decision Focus is used to support governance, risk, compliance and assurance processes within an insurance environment.
- Detailed knowledge of Decision Focus configuration, modules and capabilities, alongside an understanding of the wider solution architecture surrounding the platform.
- Experience operating as a Technical Business Analyst, Solution SME, Platform SME, Technical Consultant or similar.
- Strong understanding of systems integration, data flows, solution design and technology change.
- Ability to critically assess whether requirements should be addressed through platform configuration, process change, integration or vendor development.
- Experience working with and constructively challenging technology vendors.
- Strong requirements gathering, analytical and problem-solving skills.
- Experience supporting technology transformation within complex, regulated insurance environments.
- Strong stakeholder management and communication skills, with the ability to engage effectively with both technical and non-technical audiences.
- Commercially minded and pragmatic, with the ability to balance technical best practice with business need, cost and proportionality.
- Dynamic, personable and adaptable, with a strong client-first mindset and willingness to take ownership.
Benefits
Hybrid, 12 month contract.
Decision Focus SME / Technical Business Analyst in London employer: G MASS
G MASS Consulting is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. With a strong emphasis on employee growth, we offer comprehensive training and development opportunities, empowering our team to excel in their roles while contributing to impactful compliance solutions for our clients. Join us to be part of a forward-thinking organisation that values innovation and collaboration, making a meaningful difference in the financial sector.
StudySmarter Expert Advice🤫
We think this is how you could land Decision Focus SME / Technical Business Analyst in London
✨Tap into Local Agencies
For temporary roles like the one at G MASS, don't overlook local recruitment agencies that specialise in the insurance sector. They often have inside info on your local market and can help you get your foot in the door quicker!
✨Seasonal Opportunities Are Gold
Insurance companies often ramp up staffing for specific seasons, especially during peak times like annual policy renewals. Keep an eye out for those temporary gigs and be ready to jump in. Make sure you’re on our website regularly to catch those listings!
✨Network with Industry Pros
Join insurance-focused online platforms and forums to connect with professionals who can share insider tips about temporary roles. Attend local industry meetups or workshops to widen your network; sometimes it’s all about who you know!
✨Showcase Your Flexibility
For temp roles, employers are often looking for candidates who can hit the ground running. Highlight any previous experience you have in fast-paced environments on your profile or during interviews, so G MASS knows you can adapt quickly to their needs!
We think you need these skills to ace Decision Focus SME / Technical Business Analyst in London
Some tips for your application 🫡
Highlight Relevant Certifications:In the insurance world, having the right qualifications can set you apart. If you've got any certifications like Cert CII or other relevant credentials, make sure they're front and centre on your CV. It shows you're committed to the industry and ready to hit the ground running!
Showcase Your Customer Service Skills:Insurance is all about helping clients through tricky times. Use your application to mention your previous customer service experience or soft skills like problem-solving and empathy. These are crucial for any temporary role in the insurance sector, so don’t shy away from flexing these muscles!
Tailor Your CV for the Temp Role:For a temporary position, it's all about demonstrating your ability to adapt quickly. Tailor your CV to highlight experiences that show you can jump in and make an impact immediately. Mention short projects, freelance gigs, or any fast-paced roles that show you thrive in dynamic environments.
Be Clear About Availability:In your cover letter, clearly state your availability for the temporary role. Since this is a short-term gig, emphasising your flexibility and readiness to start immediately can really catch G MASS's eye. Remember, they need someone who can fit right in, so make it easy for them to see you as that person!
How to prepare for a job interview at G MASS
✨Master the Basics of Underwriting
Since you're aiming for a temporary role in insurance, brush up on the basic principles of underwriting. Be ready to discuss how you would assess risks and make simple decisions on policy issuance, as these are likely to come up in technical questions.
✨Familiarise Yourself with Relevant Regulations
Insurance is heavily regulated, so it helps to be familiar with key regulations that affect the industry. Bring up any specific legislation you're aware of and how it could impact your work at G MASS. This shows you're engaged and knowledgeable.
✨Highlight Your Flexibility
As it's a temporary position, it's crucial to stress your adaptability. Talk about previous experiences where you had to pick up new tasks quickly or adjust to changing needs. Employers will appreciate your willingness to jump in and get the job done without a long onboarding process.
✨Prepare to Discuss Claims Processing
Be ready to dive into discussions around claims processing, as this might be a big part of your role. Bring along examples of how you've approached problem-solving in past roles, especially if you've dealt with customer claims or insurance queries before. It's a great way to show your relevant experience.
