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- Tasks: Lead the redesign of Delegated Authority processes for London Market carriers and managing agents.
- Company: Specialist consultancy focused on innovative insurance solutions.
- Benefits: Competitive salary, flexible working arrangements, and opportunities for professional growth.
- Why this job: Shape the future of Delegated Authority with your expertise and make a real impact.
- Qualifications: Deep knowledge of Delegated Authority processes and strong stakeholder management skills.
- Other info: Join a dynamic team and enjoy a hands-on role in a rapidly evolving industry.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We’re supporting a specialist consultancy working with London Market carriers and managing agents to redesign how Delegated Authority due diligence and coverholder onboarding is done - properly, from the ground up. This is a senior, hands-on SME role, sitting deliberately ahead of delivery. The focus is on up-front discovery, operating model design and target-state definition for DA due diligence and onboarding, before anything is handed to build or configuration teams. The consultant will act as a trusted delegated authority thought partner to carriers, managing agents, and coverholders - shaping what the process should look like, not simply documenting technical requirements.
Key Responsibilities
- Act as the delegated authority SME in early-stage client engagements, partnering with carriers, managing agents and coverholders to define target-state DA due diligence, onboarding and governance models.
- Lead discovery and design workshops, challenging client assumptions where required and translating regulatory, operational and commercial intent into coherent future-state operating models.
- Own the definition of target-state DA workflows, including coverholder onboarding, binder approval, periodic reviews, sanctions and KYC checks, attestations, escalations and auditability.
- Move clients beyond “technical asks” by co-designing how DA processes should operate in practice - ownership models, decision points, evidencing standards, SLAs and exception handling.
- Produce clear, implementation-ready design artefacts that articulate what needs to be built and why, enabling downstream teams to configure without re-interpretation.
- Translate agreed target-state models into structured configuration inputs, including workflow logic, roles and permissions, routing rules, data capture requirements and approval hierarchies.
- Design end-to-end DA workflows aligned across governance, compliance, underwriting operations and onboarding/vendor teams, with clear accountability and hand-offs.
- Manage requirement evolution during discovery, clearly articulating scope boundaries, design decisions and trade-offs before build commences.
- Define DA data models and mandatory information sets aligned to Lloyd’s, internal governance and audit expectations.
- Support testing and UAT by validating that configured solutions reflect the original target-state intent.
- Capture and standardise reusable DA operating models and workflow patterns to accelerate future rollouts.
Qualifications
- Deep London Market Delegated Authority expertise, with hands-on understanding of coverholder onboarding, due diligence, TPA oversight, binder governance and ongoing approval processes.
- Proven experience acting as a trusted SME, shaping DA operating models rather than simply documenting requirements.
- Track record of moving clients from fragmented or demand-driven DA processes to clear, scalable target-state designs.
- Hands-on experience working with DA due diligence, onboarding, or case/workflow platforms, translating business design into configuration-ready artefacts.
- Strong stakeholder management skills, comfortable constructively challenging senior DA, compliance and underwriting stakeholders.
- Ability to balance regulatory rigour with operational pragmatism, clearly articulating design trade-offs.
- Excellent documentation skills, producing target-state process maps, decision frameworks, design packs and configuration blueprints suitable for audit and regulatory scrutiny.
Salary to be discussed. 6-month initial contract.
Delegated Authority SME - Senior Business Analyst employer: G MASS
Contact Detail:
G MASS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delegated Authority SME - Senior Business Analyst
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend relevant events. We all know that sometimes it’s not just what you know, but who you know that can get you in the door.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. We want you to be able to show how your experience aligns with their needs, especially in Delegated Authority processes. Tailor your responses to highlight your hands-on expertise!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or mentors. We can’t stress enough how important it is to articulate your thoughts clearly, especially when discussing complex topics like DA workflows and governance models.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for talented individuals who can help shape the future of Delegated Authority processes.
We think you need these skills to ace Delegated Authority SME - Senior Business Analyst
Some tips for your application 🫡
Show Your Expertise: Make sure to highlight your deep understanding of Delegated Authority processes in your application. We want to see how your hands-on experience aligns with the role, so don’t hold back on showcasing your knowledge of coverholder onboarding and due diligence.
Be Clear and Concise: When writing your application, clarity is key! We appreciate straightforward communication, so make sure your points are easy to understand. Use bullet points if it helps to break down your experience and skills.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific responsibilities and qualifications mentioned in the job description. We love seeing candidates who take the time to connect their experience to what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at G MASS
✨Know Your Delegated Authority Inside Out
Make sure you brush up on your knowledge of Delegated Authority processes, especially in the London Market. Understand the nuances of coverholder onboarding and due diligence, as well as the regulatory landscape. This will help you speak confidently about how you can shape operating models.
✨Prepare for Scenario-Based Questions
Expect to be asked about real-life scenarios where you've had to challenge assumptions or design workflows. Think of specific examples from your past experience that demonstrate your ability to lead discovery workshops and translate complex requirements into clear, actionable plans.
✨Showcase Your Stakeholder Management Skills
Be ready to discuss how you've successfully managed relationships with senior stakeholders in previous roles. Highlight instances where you've constructively challenged their views and how that led to better outcomes. This is crucial for a role that requires collaboration with carriers and managing agents.
✨Bring Design Artefacts to the Table
If possible, prepare some examples of design artefacts you've created in the past, such as process maps or configuration blueprints. Being able to show tangible evidence of your work will set you apart and demonstrate your hands-on experience in producing implementation-ready materials.
