At a Glance
- Tasks: Lead operational process reviews and implement improvements in client and broker onboarding.
- Company: A leading global investment manager with a focus on operational excellence.
- Benefits: Initial 6-month contract with potential for extension and competitive compensation.
- Other info: Engage with senior leadership and contribute to transformative projects.
- Why this job: Make a significant impact in a high-tier asset management environment.
- Qualifications: Proven experience in operational change within large financial services organisations.
The predicted salary is between 60000 - 80000 £ per year.
A leading global investment manager is undergoing a comprehensive, end-to-end operational process review and change initiative. The engagement is focused on identifying and implementing improvements across operations, with particular emphasis on client onboarding, broker onboarding, and relationship management. The client is a large, complex institution operating at the highest tier of the asset management industry. The successful candidate will need to demonstrate direct experience working within or alongside organisations of comparable scale and sophistication.
The client is seeking a highly experienced operations change professional who can provide an informed, cross-institutional perspective on how firms of equivalent calibre operate day-to-day. The consultant will be engaged to lead or contribute to a process review covering front-to-back operations, with a particular focus on client and broker onboarding workflows.
Responsibilities- Lead or support a structured, front-to-back operational process review across the client's investment management operations.
- Apply a specialist lens to client onboarding and broker onboarding workflows, identifying inefficiencies, gaps, and improvement opportunities.
- Assess and advise on relationship management processes as part of the broader operational review.
- Draw on experience from comparable institutions to provide benchmark perspectives and best-practice recommendations.
- Collaborate with senior client stakeholders to understand the current-state environment and define a target operating model where required.
- Produce clear, actionable outputs including process maps, gap analyses, and prioritised recommendations.
- Contribute to or lead change implementation planning as the engagement evolves.
- Demonstrable track record of conducting end-to-end operational process reviews within large, complex financial services organisations.
- Direct experience of client onboarding and/or broker onboarding within an investment management or equivalent institutional context.
- Proven ability to own and deliver operational change programmes end-to-end – from current-state diagnostic through to implementation.
- Background at or alongside a major, tier‑one institution.
- Experience spanning both sides of key institutional relationships (e.g. investment manager and broker/dealer) is highly valued.
- Multiple instances of delivering this type of engagement; this is not a role for a first‑time change practitioner.
- Familiarity with the operating environment of a large-scale, complex investment management institution.
- Exposure to technology implementation as part of operational change programmes.
- Experience of regulatory‑driven change within operations.
- Ability to engage credibly with C-suite and senior operations leadership.
- Length: 6 months initial contract, with a view to extending further.
Senior Operations Change Consultant employer: G MASS Consulting
As a leading global investment manager, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to drive meaningful change within the financial services sector. Our commitment to professional development is evident through tailored growth opportunities and collaborative projects that allow you to leverage your expertise in operational processes. Located in a vibrant financial hub, we offer competitive benefits and the chance to work alongside industry leaders, making this an exceptional place for those seeking to make a significant impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operations Change Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the investment management sector and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that dream role.
✨Tip Number 2
Prepare for interviews by researching the company’s recent changes and challenges. Show them you’re not just another candidate; you’re someone who understands their operations and can bring valuable insights to the table.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs, especially around client and broker onboarding. Tailor your examples to highlight your direct experience with large, complex institutions.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly shows your enthusiasm for the role. Let’s get you that Senior Operations Change Consultant position!
We think you need these skills to ace Senior Operations Change Consultant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Operations Change Consultant. Highlight your experience with client and broker onboarding, and any operational process reviews you've led. We want to see how your background aligns with the needs of a large, complex institution.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of your past successes in operational change and how they relate to the responsibilities outlined in the job description.
Showcase Your Experience:When detailing your experience, focus on your track record with end-to-end operational process reviews. We’re looking for concrete examples that demonstrate your ability to identify inefficiencies and implement improvements in a financial services context.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at G MASS Consulting
✨Know Your Stuff
Make sure you brush up on your knowledge of operational processes, especially around client and broker onboarding. Familiarise yourself with the latest trends and best practices in the investment management sector, as this will help you speak confidently about how to improve workflows.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully led operational change initiatives. Highlight your experience with large institutions and how you've navigated complex environments, as this will demonstrate your capability to handle the challenges of the role.
✨Engage with Stakeholders
Think about how you would approach collaboration with senior client stakeholders. Be ready to discuss strategies for understanding their current-state environment and how you would define a target operating model. This shows that you can think critically about relationship management.
✨Be Ready to Discuss Outputs
Prepare to talk about the types of outputs you’ve produced in previous roles, like process maps and gap analyses. Being able to articulate how these tools have driven change will show that you can deliver actionable recommendations that align with the client's needs.
