At a Glance
- Tasks: Support Underwriters with risk entry, data checks, and claims processing.
- Company: Join a leading Lloyd’s Managing Agency in a dynamic operational team.
- Benefits: Competitive salary up to £42k, permanent contract, and industry qualification support.
- Other info: Build relationships and improve processes in a fast-paced environment.
- Why this job: Kickstart your Lloyd’s market career with broad exposure and growth opportunities.
- Qualifications: Understanding of Lloyd’s syndicates and experience with London Market platforms preferred.
The predicted salary is between 37800 - 46200 £ per year.
G MASS are working with a leading Lloyd’s Managing Agency to appoint an Operations Assistant into their Syndicate Operations team. The role sits within a busy operational function supporting Underwriters day to day, covering risk entry, data quality checks, and the handling of signing and claims messages. This is a good opportunity for someone early in their Lloyd’s market career to build broad exposure across risk processing, underwriting support, and the wider London Market, while working towards a recognised industry qualification. Please note this role is based in London.
Responsibilities
- Enter risk and aggregate data into underwriting systems accurately and within agreed timeframes
- Carry out quality checks on risk data, flagging and resolving any discrepancies and escalating where needed
- Handle USM and SCM message processing, chasing down failures or exceptions to keep everything moving within SLA
- Act as a point of contact for Underwriters, helping transactions run smoothly and queries get resolved quickly
- Work with Team Leaders to stay on top of SLAs and team targets
- Flag ideas for improving accuracy and efficiency within existing processes
- Build relationships across Underwriting and wider Operations, becoming a trusted go-to for day-to-day queries
Requirements
- Solid understanding of how Lloyd’s syndicates operate and the processes involved
- Awareness of delegated authority versus open market business, and how they differ operationally and contractually
- Some exposure to London Market platforms such as PPL or Whitespace
- A sharp eye for detail and a genuinely high standard of accuracy
- Well organised, with a track record of juggling deadlines both solo and as part of a team
- Confident communicator, comfortable liaising with colleagues and external contacts alike
- Competent across Excel, Word and Outlook
Benefits
Salary: up to £42k Permanent Contract
Operations Assistant employer: G MASS Consulting
G MASS Consulting is an exceptional employer, offering a dynamic work culture that fosters innovation and independence, particularly in the regulated insurance sector. Employees benefit from hands-on experience with cutting-edge technologies like SharePoint and Power Platform, alongside opportunities for professional growth and contract extensions. Located in a vibrant area, the company prioritises employee well-being and collaboration, making it an ideal place for those seeking meaningful and rewarding employment.
