At a Glance
- Tasks: Lead projects to modernise and innovate Underwriting processes and systems.
- Company: Join a leading Lloyd's managing agent focused on operational excellence.
- Benefits: Competitive salary up to £90k with opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and stakeholder engagement.
- Why this job: Drive digital transformation and make a real impact in the insurance industry.
- Qualifications: 5+ years in Lloyd's market with strong project management and IT skills.
The predicted salary is between 63000 - 77000 £ per year.
We are working with a Lloyd's managing agent to find an Operational Excellence Lead for their Underwriting function. This role drives consistency, efficiency and innovation across the Underwriting Teams, leading digital transformation and data-first initiatives in partnership with stakeholders across the business. It's a strong fit for someone who enjoys modernising systems and processes, and who's comfortable working across a broad internal and external stakeholder base to keep Underwriting ahead of the curve. Please note the role carries no authority to underwrite or settle claims.
Responsibilities
- Lead key projects and workstreams supporting the business's wider Underwriting transformation and straight-through processing agenda, delivering scalable, efficient and automated systems and processes.
- Act as product owner for Underwriting systems and processes, working closely with IT to understand, maintain and continuously improve how the Underwriting Teams operate across the full underwriting journey.
- Drive consistency across Underwriting Teams, ensuring processes and workflows are applied in a standardised way.
- Track developments in Insurance technology and products to help shape and evolve the Underwriting operating model.
- Build and maintain relationships with external system, product and service providers, with the ability to influence their roadmaps and future development.
- Contribute to and deliver workstreams within internal change and innovation forums spanning digital strategy, underwriting transformation and technology.
- Manage multiple concurrent projects and workstreams in line with the business's change management framework, working closely with the Change team.
- Analyse complex data and information to produce strategies, business cases and supporting documentation, including process maps.
- Present findings and recommendations effectively to senior stakeholders and committees.
Requirements
- Minimum of 5 years' Lloyd's market experience.
- Experience managing Underwriting-related projects.
- Excellent IT skills, including Microsoft Visio.
- Strong stakeholder and relationship management skills, internal and external.
- Confident analysing and interpreting complex data to support strategy and business case development.
- Well organised, able to prioritise and coordinate multiple work-streams concurrently.
- Clear, confident communicator, comfortable presenting to senior stakeholders and committees.
Benefits
Salary: up to £90k
Operational Excellence Lead employer: G MASS Consulting
G MASS Consulting is an excellent employer that values autonomy and innovation, providing a dynamic work environment where you can significantly impact non-financial returns processes. With a strong focus on employee growth, we offer opportunities for professional development and a hybrid working model that promotes work-life balance. Join us in our London office to be part of a collaborative culture that prioritises excellence and continuous improvement.
