At a Glance
- Tasks: Lead operational process reviews and implement improvements in client and broker onboarding.
- Company: A leading global investment manager with a focus on operational excellence.
- Benefits: Initial 6-month contract with potential for extension and competitive compensation.
- Other info: Engage with senior leadership and contribute to transformative projects.
- Why this job: Make a significant impact in a high-tier asset management environment.
- Qualifications: Proven experience in operational change within large financial services organisations.
The predicted salary is between 60000 - 80000 £ per year.
A leading global investment manager is undergoing a comprehensive, end-to-end operational process review and change initiative. The engagement is focused on identifying and implementing improvements across operations, with particular emphasis on client onboarding, broker onboarding, and relationship management. The client is a large, complex institution operating at the highest tier of the asset management industry. The successful candidate will need to demonstrate direct experience working within or alongside organisations of comparable scale and sophistication.
The client is seeking a highly experienced operations change professional who can provide an informed, cross-institutional perspective on how firms of equivalent calibre operate day-to-day. The consultant will be engaged to lead or contribute to a process review covering front-to-back operations, with a particular focus on client and broker onboarding workflows.
Responsibilities- Lead or support a structured, front-to-back operational process review across the client's investment management operations.
- Apply a specialist lens to client onboarding and broker onboarding workflows, identifying inefficiencies, gaps, and improvement opportunities.
- Assess and advise on relationship management processes as part of the broader operational review.
- Draw on experience from comparable institutions to provide benchmark perspectives and best-practice recommendations.
- Collaborate with senior client stakeholders to understand the current-state environment and define a target operating model where required.
- Produce clear, actionable outputs including process maps, gap analyses, and prioritised recommendations.
- Contribute to or lead change implementation planning as the engagement evolves.
- Demonstrable track record of conducting end-to-end operational process reviews within large, complex financial services organisations.
- Direct experience of client onboarding and/or broker onboarding within an investment management or equivalent institutional context.
- Proven ability to own and deliver operational change programmes end-to-end – from current-state diagnostic through to implementation.
- Background at or alongside a major, tier‑one institution.
- Experience spanning both sides of key institutional relationships (e.g. investment manager and broker/dealer) is highly valued.
- Multiple instances of delivering this type of engagement; this is not a role for a first‑time change practitioner.
- Familiarity with the operating environment of a large-scale, complex investment management institution.
- Exposure to technology implementation as part of operational change programmes.
- Experience of regulatory‑driven change within operations.
- Ability to engage credibly with C-suite and senior operations leadership.
Length: 6 months initial contract, with a view to extending further.
Senior Operations Change Consultant in London employer: G MASS Consulting
As a leading global investment manager, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our commitment to operational excellence is matched by our dedication to providing meaningful career opportunities, competitive benefits, and a collaborative environment where experienced professionals can thrive. Join us in our London office, where you will be at the forefront of transformative change within the asset management industry, working alongside top-tier talent and contributing to impactful projects.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operations Change Consultant in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the investment management sector and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that dream role.
✨Tip Number 2
Prepare for interviews by researching the company’s recent changes and challenges. Show them you’re not just another candidate; you’re someone who understands their operations and can bring valuable insights to the table.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs, especially around client and broker onboarding. Tailor your examples to highlight your direct experience with large, complex institutions.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly shows your enthusiasm for the role. Let’s get you that Senior Operations Change Consultant position!
We think you need these skills to ace Senior Operations Change Consultant in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Senior Operations Change Consultant. Highlight your experience with operational process reviews and client onboarding, as these are key areas for us. Use specific examples that showcase your skills and achievements in similar environments.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your direct experience with large institutions and how you can bring value to our operations change initiatives. Keep it concise but impactful!
Showcase Relevant Experience:When filling out your application, make sure to emphasise your background in operational change programmes. We want to see your track record of delivering results, especially in client and broker onboarding processes. Be specific about your contributions and outcomes.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at G MASS Consulting
✨Know Your Stuff
Make sure you brush up on your knowledge of operational processes, especially around client and broker onboarding. Familiarise yourself with the latest trends and best practices in investment management to show that you're not just experienced, but also current.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully led operational change initiatives. Be ready to discuss how you identified inefficiencies and implemented improvements, as this will demonstrate your capability to handle the responsibilities of the role.
✨Engage with Stakeholders
Think about how you would approach collaboration with senior client stakeholders. Prepare to discuss your strategies for understanding their needs and how you would define a target operating model. This shows that you can communicate effectively and work well with others.
✨Be Ready for Technical Questions
Since the role involves technology implementation, be prepared to answer questions about your experience with tech in operational change. Brush up on any relevant tools or systems you've used, and think about how they can enhance operational efficiency.
