At a Glance
- Tasks: Lead the implementation of a Policy Administration System for a Lloyd's MGA client.
- Company: G MASS, a specialist consultancy in financial services with a focus on insurance.
- Benefits: Gain hands-on experience in a high-visibility role with competitive compensation.
- Other info: Opportunity to work closely with industry leaders and enhance your career in a dynamic environment.
- Why this job: Be part of a critical technology project that shapes the future of insurance underwriting.
- Qualifications: Experience in insurance technology and strong stakeholder management skills required.
The predicted salary is between 60000 - 80000 £ per year.
G MASS is a specialist management consultancy and resource augmentation firm focused on financial services. We partner with some of the most prominent names in the London Market — syndicates, managing agents, MGAs, and brokers — embedding the right people at the right time to deliver outcomes that matter. We combine hands‑on delivery expertise with strategic advisory capability, and we are committed to building long‑term relationships with our clients and our consultants.
This role sits within our Insurance practice, supporting a Lloyd's MGA client through a critical technology implementation programme ahead of their underwriting go‑live in July 2026.
The Opportunity
Our client is a Lloyd's Managing General Agent preparing to underwrite business for the first time this July. To do so, they must have a fully operational Policy Administration System (PAS) in place — covering the end‑to‑end insurance lifecycle from submission through to claims. They are currently evaluating four PAS vendors and require experienced consulting support to drive the evaluation, selection, and full implementation through to go‑live. This is a high‑visibility engagement with a fixed and non‑negotiable deadline, and you will be embedded directly with the client team, working closely with their leadership to ensure the right system is selected, correctly configured, and delivered on time.
Key Responsibilities
- Lead or support the structured evaluation of four shortlisted PAS vendors, developing and managing a scoring and assessment framework covering functionality, configuration, integration capability, vendor support, and commercial fit.
- Facilitate vendor workshops and demonstrations, engaging both internal stakeholders and external providers to reach a well‑evidenced selection decision.
- Produce clear recommendation and decision documentation to support senior sign‑off.
- Support contract and commercial negotiations with the chosen vendor and establish the implementation governance structure, milestone plan, and working cadence between the MGA and vendor teams.
- Define and document configuration requirements, working with the vendor to translate the MGA's underwriting products and appetite into system design.
- Drive product and screen builds, ensuring submission, quote, and bind workflows reflect real‑world Lloyd's market underwriting requirements.
- Manage change, issues, and risks throughout the build phase, maintaining transparency with senior stakeholders and protecting the go‑live timeline.
- Design and execute a structured User Acceptance Testing programme covering the full policy lifecycle: submission, quote, bind, endorsement, payment, and claims.
- Manage defect tracking, resolution, and formal sign‑off with the vendor.
- Support operational readiness, training, and hypercare through the first weeks of live underwriting.
Requirements
- Experience working within or alongside Lloyd's MGAs, managing agents, or syndicates.
- Proven involvement in a Policy Administration System implementation — in a consulting, business analysis, project management, or senior operations capacity.
- Strong working knowledge of the end‑to‑end London Market insurance lifecycle: submission, quote, bind, endorsement, payment, and claims.
- Ability to work directly with technology vendors and translate business requirements into system configuration decisions.
- Confident and credible stakeholder management — comfortable operating with MGA leadership and vendor delivery teams simultaneously.
- Structured, delivery‑focused, and able to manage competing priorities under a time‑critical programme.
- Familiarity with Lloyd's market infrastructure and delegated authority frameworks.
- Experience designing and executing UAT programmes in an insurance technology context.
- Prior exposure to PAS platforms relevant to the Lloyd's or specialty insurance market (e.g. Xuber, Majesco, Applied, Socotra, or similar).
- Business analysis or PMO experience within an insurance technology programme.
Business Analyst - Policy Administration System (PAS) Implementation employer: G MASS Consulting
G MASS is an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation within the financial services sector. With a strong commitment to employee development, we provide opportunities for growth through hands-on experience in high-visibility projects, such as the critical PAS implementation for a Lloyd's MGA client. Our culture prioritises building long-term relationships, ensuring that our consultants are supported and empowered to deliver impactful outcomes while working alongside industry leaders in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst - Policy Administration System (PAS) Implementation
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and consultancy sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its recent projects. Understand their role in the London Market and how they operate. This will help you tailor your answers and show that you're genuinely interested in what they do.
✨Tip Number 3
Practice your problem-solving skills! As a Business Analyst, you'll need to demonstrate your ability to tackle complex issues. Use mock scenarios related to PAS implementations to showcase your analytical thinking during interviews.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals who can make a difference. Plus, applying directly gives you a better chance of being noticed by our hiring team.
We think you need these skills to ace Business Analyst - Policy Administration System (PAS) Implementation
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Analyst role. Highlight your experience with Policy Administration Systems and any relevant projects you've worked on in the insurance sector. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don't forget to mention your familiarity with Lloyd's MGAs and the end-to-end insurance lifecycle.
Showcase Your Stakeholder Management Skills:In your application, emphasise your experience in managing stakeholders, especially in high-pressure environments. We value strong communication skills, so share examples of how you've successfully engaged with leadership and vendor teams in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at G MASS Consulting
✨Know Your PAS Inside Out
Make sure you understand the ins and outs of Policy Administration Systems, especially those relevant to the Lloyd's market. Familiarise yourself with the specific platforms mentioned in the job description, like Xuber or Majesco, so you can confidently discuss their functionalities and how they align with the client's needs.
✨Showcase Your Stakeholder Management Skills
Prepare examples that highlight your experience in managing relationships with senior stakeholders. Think about times when you've successfully navigated complex discussions or facilitated workshops, as this role requires strong engagement with both MGA leadership and vendor teams.
✨Demonstrate Your Delivery Focus
This role is all about meeting tight deadlines, so be ready to discuss how you've managed competing priorities in previous projects. Share specific instances where you’ve driven a project to completion under pressure, ensuring that you highlight your structured approach to delivery.
✨Prepare for UAT Discussions
Since User Acceptance Testing is a key responsibility, brush up on your experience with UAT programmes. Be prepared to explain how you've designed and executed testing phases in past roles, and how you ensured that all aspects of the policy lifecycle were covered effectively.
