Pharmacy Technician Dean Medical Practice

Responsibility for administration. Other duties and responsibilities to be undertaken may include any or all the items in the following list:

• Taking messages and passing on information as appropriate.
• Computer data entry/data allocation and collation, processing and recording information in accordance with practice procedures.
• Initiating contact with and responding to requests from patients, other team members and associated healthcare professionals and providers.
• Helping to keep all practice areas tidy and free from obstructions and clutter.
• Helping to maintain a positive, patient focussed culture.
• Helping to maintain a positive, supportive culture across the whole of the practice team.
• Any other duties commensurate with this position.
• As part of the Practice team, contributing to the delivery of QOF and enhanced services.
• Contributing to the management and development of the Primary Care Network, including the performance of work undertaken by the Practice as part of the PCN.
• Helping to ensure that the Practice remains safe and effective, including by the use of clinical audit and learning from significant events and complaints.
• Attending team meetings.
• Helping to ensure that the Practice provides a supportive working environment for clinicians, trainees and other employees.
• Supporting colleagues' learning and professional development, as well as your own.
• Contributing to safeguarding, including attending meetings as appropriate for your role and ensuring that your training is up to date and complete.
• Helping to ensure that the Practice complies with CQC requirements for primary care, including all fundamental standards of care.
• Ensuring that you always work within your own competencies and training.
• Complying with G DOC policies.
• Observing health and safety guidelines at all times.
• Duties will vary from time to time under the direction of the Partners / Practice Manager dependent on current and evolving practice workload and staffing levels.

Patient services:

• To provide medication review services to patients via clinics in the practice, domiciliary visits and in residential and nursing homes, and to deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care.
• To present at patient group meetings or other appropriate events to give advice on the appropriate use of medicines.
• To produce patient information leaflets and posters and run medicine awareness projects throughout the year.
• Assist Partners with the appropriate monitoring and management of their prescribing budgets.
• To prepare evidence based resources and information to support the medicine management team and all other relevant health professionals in the implementation of rational cost-effective prescribing.
• To help plan, develop and support the introduction of new working processes within the practice to optimise the quality of prescribing.
• (In dispensing practices) Support the dispensary team in safe and effective medicines management.

Communication:

• The post-holder should recognize the importance of effective communication within the team and will strive to:
• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognize people's needs for alternative methods of communication and respond accordingly.

Working conditions:

• Frequent, prolonged VDU use.
• Time-pressured environment.
• High levels of accuracy and attention to detail essential at all times.
• Exposure to distressing situations and written material.

The job description for all GDOC workers also forms part of your job description.