Delivery Driver Dean Medical Practice Coleford

We are looking for an enthusiastic and motivated Delivery Driver to join our team in a friendly, forward‑thinking practice. Candidates will need excellent communication skills, be passionate about working in the NHS and helping to support the local community. This is a Part Time position of 10 hours per week, with a weekly working pattern of Monday to Friday, 2 hours per day. Please only apply if you are available to work these days and times. This is a 12 month contract with the possibility of extension or a permanent role.

Main duties of the job:

• To deliver and collect goods, prescriptions and documentation safely, promptly and accurately between four practices.
• To maintain a safe vehicle, to drive safely and courteously.
• To assist with other practice duties requested by the management.

Job responsibilities:

• Always follow all applicable Standard Operating Procedures.
• Ensure authorization is requested and received in advance for any unscheduled stops.
• Deal with all contacts in a prompt, courteous, friendly manner.
• Assist staff at all practices as required.
• Ensure the safekeeping of the vehicle, goods and documentation during loading, unloading, driving and delivering.
• Refrigerated drugs are in a nominated cool storage within the vehicle where available or arrange delivery route to avoid such items being in the vehicle for excessive periods.
• Ensure packages containing medication are stored out of sight and that the contents are not identifiable.
• All information transported always remains confidential and out of sight.
• Lock the vehicle whenever unattended.
• Minimise the number of personal belongings carried in the vehicle.
• Own vehicle maintenance to ensure that the vehicle is always serviceable and road worthy.
• Ensure that insurance cover is maintained on transport duly covering the purposes for which it is used.
• Always drive safely and in a courteous manner in accordance with the Highway code.
• Always drive to the road conditions.
• Report to your manager immediately if anything affects your ability to drive safely and legally (illness, medication changes, pending prosecution or licence endorsements).
• Ensure high visibility clothing is used when appropriate.
• Always be an ambassador for the Surgery.
• Report accidents immediately, following practice procedure at the scene of the incident.

Working conditions:

• Frequent, prolonged VDU use.
• Time‑pressured environment.
• High levels of accuracy and attention to detail essential at all times.
• Exposure to distressing situations and written material.

DBS Check:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Qualifications:

• Willing and able to undertake training and develop competency.
• Ability to follow policy and procedure.
• Effective time management.
• Ability to work as a team member and autonomously.
• Maintaining strict confidentiality at all times.
• Good interpersonal skills.
• Excellent communication skills (written and oral).
• GCSE grade 4/C or above in maths & English, or equivalent (if candidate does not hold these qualifications or a recognised equivalent, competency testing may be required).

Experience:

• Clear, polite telephone manner.
• Polite and confident.
• Flexible and cooperative.
• Motivated.
• High levels of integrity and loyalty.
• Sensitive and empathetic in situations.
• Ability to work under pressure.
• Evidence of continuing professional development.