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- Tasks: Lead impactful user research projects across diverse sectors and mentor fellow researchers.
- Company: Join a leading UK consultancy with a strong focus on user-centred design.
- Benefits: Competitive salary, performance bonus, training budget, and career progression opportunities.
- Why this job: Make a real-world impact while collaborating with a dynamic and supportive team.
- Qualifications: Experience in user research, consultancy background, and strong stakeholder engagement skills.
- Other info: Enjoy a hybrid work model with a thriving community of practice.
The predicted salary is between 42000 - 84000 £ per year.
G.Digital have partnered with a leading UK consultancy, to help them find an exceptional Senior User Researcher.
You’ll be joining a fantastic, collaborative User-Centred Design team that delivers impactful projects across public and private sectors, from healthcare and government to retail and enterprise.
This is a consultancy that values clear methodologies, strong processes, and people who are true team players. With a long heritage and a thriving UCD practice, they offer both the security of an established company and the energy of a growing design team. Even better? They’ve got a proven track record of career development and progression.
This is the perfect opportunity for someone with consultancy experience, strong GDS knowledge, and the ability to lead, mentor, and drive meaningful change through user-centred design.
Key responsibilities include:
- Demonstrable experience as a User Researcher in agile teams and complex programmes
- Consultancy background with proven stakeholder-facing skills
- Strong end-to-end delivery experience (discovery through to implementation)
- Expertise in a range of user research methods and tools with clear, actionable outputs
- Experience running Discoveries and Alphas to GDS Standard
- Ability to mentor UCD/research colleagues and contribute to community growth
- A genuine team player mindset. Collaborative, supportive, and solutions-focused
- Scope and deliver user research activities across projects and programmes
- Collaborate with a high-performing UCD team, ensuring research insights shape design and delivery
- Communicate effectively with stakeholders at all levels, gaining alignment and buy-in
- Facilitate workshops and research sessions (remote and in-person) with confidence
- Support clients through all phases of the design process, from ideation to implementation
- Play a part in business development, supporting bids and proposals with UCD expertise
You will be driving:
- High-impact research that informs strategy and service design across sectors
- Clear deliverables that articulate problems, scope, and success criteria
- Workshops and collaborative sessions that uncover opportunities and align teams
- Growth of a thriving UCD community of practice, applying DesignOps principles
What’s in it for you?
- Salary up to £70k + Annual Performance Bonus
- Work on projects that have real-world impact in public and private sectors
- Training budget, career progression, and internal development opportunities
- Join a supportive consultancy where collaboration and team spirit are valued
- Hybrid model: 1 day per week in Leeds (with some client visits in London when needed)
We are an equal opportunities employer and welcome applications from all qualified candidates.
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User Researcher employer: G.Digital
Contact Detail:
G.Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher
✨Tip Number 1
Network like a pro! Reach out to your connections in the User Research field and let them know you're on the lookout for opportunities. You never know who might have a lead or can refer you to someone in their network.
✨Tip Number 2
Prepare for interviews by practising common User Research scenarios. Think about how you would approach different projects, and be ready to share your experiences with methodologies and tools you've used. This will show your expertise and confidence!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or networking event, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Check out our website for the latest job openings! We often have roles that match your skills and experience, and applying directly through us can give you a better chance of landing that dream job.
We think you need these skills to ace User Researcher
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the User Researcher role. Highlight your consultancy background and any relevant projects you've worked on, especially those that showcase your user-centred design expertise.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about user research and how your experience aligns with our values. Don’t forget to mention your ability to mentor and collaborate with teams!
Showcase Your Methodology Knowledge: We love clear methodologies! In your application, be sure to mention the user research methods and tools you’re familiar with. Give examples of how you've used them to drive meaningful change in past projects.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at G.Digital
✨Know Your User Research Methods
Make sure you brush up on various user research methods and tools. Be ready to discuss how you've applied these in past projects, especially in agile environments. This will show your depth of knowledge and ability to deliver actionable insights.
✨Showcase Your Consultancy Experience
Highlight your consultancy background during the interview. Talk about specific instances where you've successfully engaged with stakeholders and led projects from discovery to implementation. This will demonstrate your capability to thrive in a consultancy setting.
✨Prepare for Collaborative Scenarios
Since this role values teamwork, think of examples where you've collaborated effectively with others. Be prepared to discuss how you facilitated workshops or research sessions, and how you ensured that insights shaped design and delivery.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly, especially when discussing complex ideas. Show that you can gain alignment and buy-in from stakeholders at all levels, which is crucial for driving meaningful change.
