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For Companies At a Glance
- Tasks: Lead user research to enhance app design and user experience.
- Company: Join a fast-growing health & fitness scale-up focused on innovation.
- Benefits: Enjoy hybrid working, mentorship, and professional development opportunities.
- Why this job: Shape impactful designs for 500,000 users and contribute to meaningful change.
- Qualifications: Strong storytelling skills, data-driven mindset, and ability to manage multiple projects.
- Other info: Be part of a growing research team that values your insights.
The predicted salary is between 39600 - 77000 £ per year.
Lead User Researcher | Remote first: West Yorkshire | £550 | 3 months | Outside IR35
I\’m looking for a Lead User Researcher to join a growing and ambitious User-Centred Design (UCD) practice.
You’ll be leading impactful user research across complex programmes in the public and private sectors, working in agile, multidisciplinary teams and collaborating closely with clients and delivery partners.
As a senior practitioner, you’ll play an active role in shaping UCD strategy and supporting the growth of the research community whilst remaining hands-on in delivery!
What you will be doing
✨ Choosing the right research for the job
You’ll recommend and run the most effective user research methods based on user needs, project goals and delivery constraints – NOT research for research’s sake.
You’ll create clear, phase-appropriate research artefacts and translate findings into practical, actionable insights that genuinely influence design and delivery.
✨ Supporting teams end to end
You’ll work closely with clients and multidisciplinary teams across all phases of the design process, helping ensure user insight is embedded from early ideas through to implementation.
You’ll be seen as a credible expert in user research and UCD, confidently guiding conversations, challenging assumptions and helping teams make better decisions.
✨ Contributing to winning work
You’ll support the creation of compelling proposals and bids, bringing user research thinking into transformation projects and helping shape strong, user-centred approaches.
✨ Shaping the practice
You’ll contribute to the ongoing evolution of the user research and wider UCD strategy, helping define how research is delivered and scaled.
✨ Growing the community
You’ll mentor and support other researchers, building capability, confidence and a strong, supportive research community.
What you will bring
- Proven experience delivering user research in the real world You’ve delivered user research within agile, multidisciplinary teams and across complex programmes and you’re comfortable navigating ambiguity and change.
- Strong command of user research methods You know how (and when) to apply a wide range of research methods and tools, choosing approaches that genuinely move work forward.
- Insight that drives decisions You’re experienced in translating research findings into clear, actionable insights that inform design, delivery and strategic decisions.
- Experience supporting and mentoring others You’ve mentored or supported researchers or UCD teams, helping build confidence, capability and quality across the practice.
- Comfortable working to service standards You’re familiar with GDS and/or NHS Service Standards, with experience running Discoveries and Alphas and supporting teams through assessments.
If you’re passionate about user research and want to work in a supportive, high-performing UCD team, we’d love to hear from you!
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User Researcher employer: G.Digital
Contact Detail:
G.Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher
✨Tip Number 1
Familiarise yourself with the health and fitness industry. Understanding current trends, user behaviours, and challenges in this sector will help you speak confidently about how your research can impact their app and user experience.
✨Tip Number 2
Prepare to showcase your storytelling skills. Think of examples where your research has led to actionable insights and how you communicated these findings effectively to stakeholders. This will demonstrate your ability to translate data into compelling narratives.
✨Tip Number 3
Highlight your experience with data analysis tools. Since they are looking for someone who is data-led, being able to discuss specific tools or methodologies you've used to gather and interpret user data will set you apart from other candidates.
✨Tip Number 4
Show your enthusiasm for collaboration. As a User Researcher, you'll need to work closely with design and development teams. Be ready to discuss how you've successfully managed multiple work streams and collaborated with cross-functional teams in the past.
We think you need these skills to ace User Researcher
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp what the company is looking for in a User Researcher. Highlight your storytelling abilities and data-driven approach in your application.
Tailor Your CV: Customise your CV to reflect your experience in user research, focusing on projects where you've successfully managed multiple work streams and contributed to user-centred design.
Craft a Compelling Cover Letter: Write a cover letter that tells your story. Explain how your skills align with the company's goals and how you can contribute to improving their app for users.
Showcase Relevant Experience: In your application, include specific examples of past work that demonstrate your ability to analyse data and make user-focused design decisions. This will help illustrate your fit for the role.
How to prepare for a job interview at G.Digital
✨Showcase Your Storytelling Skills
As a User Researcher, your ability to tell compelling stories is crucial. Prepare examples of how you've transformed data into narratives that influenced design decisions. This will demonstrate your capability to take the interviewers on a journey through your research process.
✨Emphasise Data-Driven Decision Making
Since the role requires a strong focus on data, be ready to discuss how you've used data in past projects. Highlight specific instances where your insights led to significant improvements or changes in user experience.
✨Demonstrate Your Project Management Skills
The ability to manage multiple work streams is essential for this position. Share examples of how you've successfully juggled various projects, ensuring timely delivery while maintaining quality. This will show your organisational skills and adaptability.
✨Prepare Ideas for Improvement
With the company looking to enhance their app, come prepared with ideas for potential improvements based on your research. This shows initiative and that you're already thinking about how you can contribute to their goals.
