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- Tasks: Lead impactful service design projects from ideation to implementation.
- Company: Join a high-performing User-Centred Design team in a dynamic environment.
- Benefits: ÂŁ550 day rate, hybrid work, and a supportive team culture.
- Why this job: Make meaningful change while collaborating with motivated colleagues.
- Qualifications: Extensive service design experience and familiarity with GDS standards.
- Other info: Opportunity for career growth in a collaborative setting.
The predicted salary is between 44000 - 66000 ÂŁ per year.
We’re on the lookout for an experienced Service Design professional with solid GDS and public sector experience to join a super high-performing User-Centred Design (UCD) team.
What we’re after is someone with a real “roll your sleeves up” attitude, someone who thrives working with others, brings great energy to a team and loves collaborating with personable, motivated colleagues.
What you'll be doing
- Leading end-to-end service design: You’ll scope, shape and deliver impactful service design across a variety of programmes, guiding projects from early ideation right through to implementation.
- You'll be the go-to expert: Trusted by senior stakeholders, you’ll champion user-centred design, cut through ambiguity and bring people on the journey while keeping everyone aligned and bought in.
- Drive collaboration & impact: Work hand-in-hand with delivery managers and clients to remove blockers, solve challenges and ensure projects don’t just run smoothly, but also deliver real value.
What you'll need
- Extensive experience of service design and UCD approaches - This is a lead role so ideally you'll have been working at that level or ready to take that step up!
- Demonstrated application of service design methods and tools
- Familiarity with GDS service standards and assessments, with experience running discoveries and Alphas to GDS service standards
Want to use your service design skills to deliver meaningful change whilst working with a supportive, high-performing team? Apply today!!
Lead Service Designer employer: G.Digital
Contact Detail:
G.Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Service Designer
✨Tip Number 1
Network like a pro! Reach out to your connections in the service design field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best service design projects. Make sure it’s easy to navigate and showcases your process, not just the final product. This will help you stand out when chatting with potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions related to service design and UCD. Think about how you can demonstrate your experience with GDS standards and your collaborative approach. We want you to feel confident and ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Lead Service Designer
Some tips for your application 🫡
Show Your Service Design Skills: Make sure to highlight your extensive experience in service design and UCD approaches. We want to see how you've led projects from ideation to implementation, so don’t hold back on those examples!
Be Personable and Collaborative: Since we value teamwork, let your personality shine through! Share experiences where you’ve collaborated with others and brought energy to a team. We love seeing how you work with colleagues to drive impact.
Demonstrate Your GDS Knowledge: Familiarity with GDS service standards is key for this role. Make sure to mention any relevant experiences running discoveries and Alphas to GDS service standards. This will show us you’re the go-to expert we need!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at G.Digital
✨Know Your Service Design Inside Out
Make sure you brush up on your service design methods and tools. Be ready to discuss how you've applied these in past projects, especially in GDS and public sector contexts. This will show that you’re not just familiar with the theory but have real-world experience to back it up.
✨Showcase Your Collaborative Spirit
Since this role emphasises teamwork, prepare examples of how you've successfully collaborated with others. Think about times when you’ve worked with delivery managers or clients to overcome challenges. Highlight your ability to bring energy and motivation to a team setting.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific service design scenarios. Practice articulating your thought process and decision-making skills. This is your chance to demonstrate your problem-solving abilities and how you drive impact in your projects.
✨Align with Their Values
Research the company’s mission and values, and think about how your personal values align with theirs. Be ready to discuss why you want to work with them specifically and how you can contribute to their high-performing UCD team. This shows genuine interest and commitment.