HR Analist

Functional Consultant / Business Systems Analyst | MS Dynamics | Operational Tech | Retail Systems | Wigan (Onsite)
We’re partnering with one of the UK’s fastest-growing online platforms, a business that processes over hundreds of thousands of orders a month.

As they continue to scale, they’re looking for a Functional Consultant / Business Systems Analyst to act as the go-to expert for operational technology in their operations centre.
If you love being hands-on with systems like ERP, warehouse automation, and custom order software , and you’re passionate about solving real-world problems in a fast-moving environment…this could be a brilliant next step.

Support critical systems across ERP (Dynamics 365 Business Central), WMS, robotic automation, courier integrations, and in-house tech
Triage and resolve incidents , monitor system performance, and escalate issues with clear replication steps
Coordinate software releases and patches — including testing and user support during go-lives
Drive continuous improvement by identifying recurring issues, proposing long-term fixes, and helping shape product direction
Create documentation and deliver hands-on training to users across the pharmacy operation

Hands-on experience with Dynamics 365 Business Central (admin/config/troubleshooting)
A methodical, solution-focused mindset — comfortable juggling tech, ops, and training

Bonus: Microsoft Certified: Dynamics 365 Business Central Functional Consultant (MB-800)

Microsoft Dynamics 365 Business Central
WMS, courier systems, and bespoke pick/pack software