Tour Leader (CEO) & Tour Guide - Turkey

About Us G Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years. Our mission is simple: to change lives through travel. Since day one, our tours have been built to establish meaningful relationships with local communities, directly benefiting the people and places we visit at every step of our tours. With the demand for travel coming back strong, we are set up and excited for this next chapter in our company’s story.

Thinking of travelling the world as a G Adventures Tour Leader (CEO)? Do you have amazing travel experiences to share with others? Are you well organized, flexible, out-going, with a good sense of humour? Is dealing with people enjoyable for you? If you answered yes to the above questions, we may have the adventure job that you’ve been looking for!

Responsibilities:

• Consistently deliver a high level of customer service and traveller satisfaction.
• Provide leadership for our travellers and be responsible for their well-being.
• Continually increase your knowledge about the visited country, its culture, religion, current affairs, environment, etc.
• Have detailed knowledge of hotels, sights, restaurants, transport, souvenirs, prices, etc.
• Develop a series of information sources and contacts that can be of assistance when required.
• Maintain a valid passport and visa.
• Keep vaccinations and preventive medication up to date.
• Be mindful of potential opportunities for G Adventures, such as new destinations, new CEOs, new markets or ways to improve itineraries.

On each departure, a CEO will:

• Act as day-to-day guide, interpreter and manager of the group.
• Deal directly with your traveller's issues and concerns, ensuring that passenger satisfaction is effectively achieved.
• Maintain the established travel itinerary as closely as possible, making changes only when necessary.
• Make reservations for accommodation, transportation and activities as required.
• Assist and accompany travellers during optional activities and meals.
• Advise travellers on suitable restaurants, additional transport requirements, purchase of souvenirs, etc.
• Maintain daily expenditure accounts, retain receipts and keep expenses within the trip budget provided.
• Provide a report for each trip, in the requested format.
• Keep the Trip notes updated in the standardized format.
• Train new Leaders as required, passing on as much trip-related information as possible.
• Provide assistance to the regional offices when requested by their Managers or by the Toronto office.

Requirements:

• A love for adventure travel.
• Previous experience living, travelling, studying or working abroad is an essential requirement for this position.
• Language skills: A good command of the English language is mandatory. The region specific language is also very important.
• Excellent leadership and communication skills.
• Resourcefulness: Ability to remain calm and collected under unpredictable and stressful circumstances.
• Awareness of and commitment to sustainable tourism.
• Good health and high energy level.
• First Aid/CPR Certification: Required at the start of a contract.
• Transportation to your training location: It is the CEO's responsibility to get to the starting point of the training trip.
• Background in basic accounting/budgeting is an asset.
• Computer literacy: A working knowledge of the Internet, E-mail, Microsoft Word, and Microsoft Excel is essential.
• Possessing the National Tourist Guide Licence issued by Turkish Ministry of Culture and Tourism.

G Adventures is committed to fostering a diverse and inclusive environment. We consider all qualified applicants.