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- Tasks: Drive growth and manage strategic partnerships across digital accounts.
- Company: Join Blackhawk Network, a leader in branded payments with a global impact.
- Benefits: Enjoy 25 days leave, private health insurance, and hybrid working options.
- Why this job: Be part of a dynamic team shaping the future of digital rewards.
- Qualifications: Experience in account management and strong communication skills required.
- Other info: Embrace continuous learning and AI integration for meaningful impact.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About Blackhawk Network: At Blackhawk Network (BHN), we’re shaping the future of branded payments - powering reward, incentive, and loyalty solutions across 28 countries and 400,000+ consumer touchpoints. From digital gift cards and eGifts to global employee rewards and customer acquisition tools, our platforms deliver meaningful value to clients and their customers alike.
Overview:
- Contract Type: Permanent
- Workplace: Hybrid – 2 days in office per week
- Hours: 35 hours per week
- Reports to: Sr. Director, Operations (Commerce)
We’re looking for a driven and collaborative Senior Account Manager to join our international Account Management team and help accelerate growth across the BHN EMEA digital distribution partners. This is a key role that combines strategic partnership management, commercial ownership, and cross-regional collaboration. You will be responsible for high-impact digital accounts, leading them through onboarding, growth, and long‑term success. You will also support the development of best practices across the team and act as a bridge between local teams and global counterparts. This role is ideal for someone who thrives in a fast‑moving digital environment, thinks strategically, executes reliably, and inspires trust with partners and colleagues alike. We welcome candidates based in either the UK or The Netherlands to apply.
Responsibilities:
- Strategic Account Management: Own and drive growth across a portfolio of digital distribution accounts. Develop and execute strategic account plans that align with BHN’s goals, lead QBRs, and strengthen long‑term partner relationships.
- Partner Onboarding Leadership: Take full ownership of partner onboarding in collaboration with product, legal, operations and global teams. Ensure smooth and timely launches, driving accountability and transparency through clear progress reporting.
- Cross‑Market Coordination: Act as the key link between EMEA and US teams to ensure alignment on commercial priorities, operational readiness and partner objectives.
- Revenue Growth & Reporting: Identify and drive upsell and cross‑sell opportunities to meet and exceed revenue targets. Deliver transparent reporting on account performance, risks and growth potential.
- Internal Leadership: Serve as a strategic partner to the team lead and contribute to building a culture of ownership, accountability and collaboration.
Qualifications:
- Several years of experience in account management or strategic partnerships
- Experience in gift card, fintech, digital platforms or e‑commerce preferred
- Proven success in managing multi‑country accounts and cross‑functional teams
- Strategic thinker with a hands‑on mentality
- Strong communicator across different seniority levels and geographies
- Fluent in English (German or Dutch is a plus)
We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilised AI tools to enhance their work, improve processes or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.
Benefits:
- Work‑Life Balance: 25 days annual leave plus additional appreciation days, birthday time off and volunteering leave.
- Health & Well‑being: Private medical insurance, employee assistance programme, enhanced parental leave and free eye tests.
- Financial Rewards: Group income protection, pension scheme and exclusive discounts with our bYond/one4all cards.
- Flexibility & Engagement: Hybrid working, office group activities and support for physical and mental health.
- Recognition: Participate in Flyers, our leading recognition programme with financial rewards.
Candidate Journey at BHN:
- Stage 1: Shortlisting of suitable candidates
- Stage 2: Screening Call
- Stage 3: Interview(s) with Hiring Manager(s)
- Stage 4: Feedback/Hired
Please note that candidate shortlisting to commence W/C 5th January 2026. Join us and be part of a company that’s shaping the future of branded payments. Apply today and take the next step in your career!
Senior Account Manager employer: FyrFly Venture Partners
Contact Detail:
FyrFly Venture Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Blackhawk Network on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Senior Account Manager.
✨Tip Number 2
Prepare for those interviews by practising common questions related to account management and strategic partnerships. We want to show that we can think strategically and execute reliably, just like the job description says!
✨Tip Number 3
Showcase our experience with digital platforms and e-commerce during interviews. Bring examples of how we've driven growth in previous roles, especially if it involves cross-regional collaboration. This will help us stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our application to highlight how we fit the role perfectly.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Account Manager role. Highlight relevant experience in account management and strategic partnerships, especially in digital platforms or e-commerce. We want to see how your skills align with our goals!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've driven growth in previous positions and how you can bring that expertise to BHN.
Showcase Your Communication Skills: As a Senior Account Manager, strong communication is key. In your application, demonstrate your ability to communicate effectively across different levels and geographies. We love seeing candidates who can inspire trust and collaboration!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at BHN!
How to prepare for a job interview at FyrFly Venture Partners
✨Know Your Accounts
Before the interview, dive deep into Blackhawk Network's digital distribution accounts. Understand their key clients, recent projects, and how they align with the company's goals. This will show your strategic thinking and genuine interest in the role.
✨Showcase Your Collaboration Skills
As a Senior Account Manager, you'll need to work closely with various teams. Prepare examples of past experiences where you successfully collaborated across departments or regions. Highlight how you drove accountability and transparency in those situations.
✨Prepare for Strategic Questions
Expect questions about your approach to account management and growth strategies. Think about how you would develop and execute strategic account plans. Be ready to discuss specific upsell and cross-sell opportunities you've identified in previous roles.
✨Emphasise Your Adaptability
Blackhawk Network values curiosity and adaptability, especially in emerging technologies. Be prepared to discuss how you've implemented AI tools or other tech solutions in your previous roles to enhance processes or deliver results. This will demonstrate your forward-thinking mindset.
