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For Companies At a Glance
- Tasks: Drive growth and manage strategic partnerships across digital accounts.
- Company: Join Blackhawk Network, a leader in branded payments with global reach.
- Benefits: Enjoy 25 days leave, private medical insurance, and hybrid working.
- Why this job: Make an impact in a fast-paced digital environment while collaborating internationally.
- Qualifications: Experience in account management and strategic partnerships is essential.
- Other info: Embrace continuous learning and AI integration for meaningful results.
The predicted salary is between 36000 - 60000 £ per year.
About Blackhawk Network: At Blackhawk Network (BHN), we are shaping the future of branded payments - powering reward, incentive, and loyalty solutions across 28 countries and 400,000+ consumer touchpoints. From digital gift cards and eGifts to global employee rewards and customer acquisition tools, our platforms deliver meaningful value to clients and their customers alike.
Overview:
- Contract Type: Permanent
- Workplace: Hybrid – 2 days in office per week
- Hours: 35 hours per week
- Reports to: Sr. Director, Operations (Commerce)
We are looking for a driven and collaborative Senior Account Manager to join our international Account Management team and help accelerate growth across the BHN EMEA digital distribution partners. This is a key role that combines strategic partnership management, commercial ownership, and cross-regional collaboration. You will be responsible for high-impact digital accounts, leading them through onboarding, growth, and long-term success. You will also support the development of best practices across the team and act as a bridge between local teams and global counterparts. This role is ideal for someone who thrives in a fast-moving digital environment, thinks strategically, executes reliably, and inspires trust with partners and colleagues alike. We welcome candidates based in either the UK or The Netherlands to apply.
Responsibilities:
- Strategic Account Management: Own and drive growth across a portfolio of digital distribution accounts. Develop and execute strategic account plans that align with BHN's goals, lead QBRs, and strengthen long-term partner relationships.
- Partner Onboarding Leadership: Take full ownership of partner onboarding in collaboration with product, legal, operations and global teams. Ensure smooth and timely launches, driving accountability and transparency through clear progress reporting.
- Cross-Market Coordination: Act as the key link between EMEA and US teams to ensure alignment on commercial priorities, operational readiness and partner objectives.
- Revenue Growth & Reporting: Identify and drive upsell and cross-sell opportunities to meet and exceed revenue targets. Deliver transparent reporting on account performance, risks and growth potential.
- Internal Leadership: Serve as a strategic partner to the team lead and contribute to building a culture of ownership, accountability and collaboration.
Qualifications:
- Several years of experience in account management or strategic partnerships
- Experience in gift card, fintech, digital platforms or e-commerce preferred
- Proven success in managing multi-country accounts and cross-functional teams
- Strategic thinker with a hands-on mentality
- Strong communicator across different seniority levels and geographies
- Fluent in English (German or Dutch is a plus)
We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilised AI tools to enhance their work, improve processes or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.
Benefits:
- Work-Life Balance: 25 days annual leave plus additional appreciation days, birthday time off and volunteering leave.
- Health & Well-being: Private medical insurance, employee assistance programme, enhanced parental leave and free eye tests.
- Financial Rewards: Group income protection, pension scheme and exclusive discounts with our bYond/one4all cards.
- Flexibility & Engagement: Hybrid working, office group activities and support for physical and mental health.
- Recognition: Participate in Flyers, our leading recognition programme with financial rewards.
Candidate Journey at BHN:
- Stage 1: Shortlisting of suitable candidates
- Stage 2: Screening Call
- Stage 3: Interview(s) with Hiring Manager(s)
- Stage 4: Feedback/Hired
Please note that candidate shortlisting to commence W/C 5th January 2026. Join us and be part of a company that is shaping the future of branded payments. Apply today and take the next step in your career!
Senior Account Manager in London employer: FyrFly Venture Partners
Contact Detail:
FyrFly Venture Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Blackhawk Network on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Senior Account Manager.
✨Tip Number 2
Prepare for those interviews by practising common questions related to account management and strategic partnerships. We should also be ready to share specific examples of how we've driven growth in previous roles.
✨Tip Number 3
Showcase our adaptability with emerging technologies! If we’ve used AI tools to enhance our work, let’s highlight that experience. It’s a big plus for a role that thrives in a fast-moving digital environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re genuinely interested in joining the team at Blackhawk Network.
We think you need these skills to ace Senior Account Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Account Manager role. Highlight your experience in account management and strategic partnerships, especially in digital platforms or e-commerce. We want to see how your skills align with our goals!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've driven growth and managed accounts successfully in the past.
Showcase Your Communication Skills: As a Senior Account Manager, strong communication is key. In your application, demonstrate your ability to communicate effectively across different levels and geographies. We love seeing candidates who can inspire trust and collaboration!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows us you’re keen on joining our team at Blackhawk Network!
How to prepare for a job interview at FyrFly Venture Partners
✨Know Your Accounts
Before the interview, dive deep into the accounts you'll be managing. Understand their history, current performance, and potential growth areas. This will show your strategic thinking and readiness to take ownership.
✨Showcase Your Collaboration Skills
Since this role involves cross-regional collaboration, prepare examples of how you've successfully worked with diverse teams in the past. Highlight your ability to bridge gaps and align objectives across different markets.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about challenges you've faced in account management and how you overcame them, especially in fast-paced environments.
✨Demonstrate Your Adaptability
With the emphasis on emerging technologies and AI tools, be ready to discuss how you've integrated these into your work. Share specific examples of how you've used technology to enhance processes or deliver results.
