At a Glance
- Tasks: Investigate and resolve settlement discrepancies while ensuring accurate reporting and payments.
- Company: Join Blackhawk Network, a leader in branded payments with a focus on innovation.
- Benefits: Enjoy 25 days leave, private medical insurance, and flexible working arrangements.
- Why this job: Make an impact in a fast-paced environment while developing your analytical skills.
- Qualifications: Accounting experience with strong data analysis and reconciliation skills required.
- Other info: Embrace continuous learning and AI integration for meaningful work.
The predicted salary is between 35000 - 45000 ÂŁ per year.
We are looking for a Settlement Operations Analyst II to join our team. This role focuses on investigating and resolving settlement variances for complex clients to ensure accurate, automated reporting, invoicing, and payments. The analyst will also provide training and guidance to internal teams and external partners on the functionality and navigation of our transaction rating system. Gift card settlement transactions represent a significant portion of Blackhawk’s core revenue and involve complex data processing and reconciliation activities.
Responsibilities:
- Monitor, investigate, and resolve reconciliation discrepancies and exception transactions, ensuring timely correction and re‑processing.
- Partner with internal teams and external stakeholders to resolve settlement queries, ensuring system set‑ups align with contractual terms and SLAs.
- Analyse settlement data by running and interrogating transactional reports, delivering clear insights and analytical outcomes.
- Collaborate cross‑functionally (Settlement, Accounting, IT, Onboarding, New Business and Project teams) to identify root causes and implement effective solutions.
- Lead system training and knowledge sharing, supporting new joiners and stakeholders with reporting, research, and self‑service capabilities.
- Support financial controls through high‑volume balance sheet reconciliations, period‑end journals, and ad‑hoc activities in a fast‑paced environment.
Qualifications:
- Qualified or part‑qualified, or equivalent accounting experience, with strong reconciliation expertise.
- Proven ability to analyse, manipulate, and interpret large volumes of data accurately.
- Comfortable working in a fast‑paced environment with the ability to understand processes end to end.
- Intermediate proficiency in Microsoft Excel and Word; strong SQL skills, with Access and Lucidchart experience desirable.
- Experience working with ERP systems, ideally Microsoft Dynamics.
- Highly self‑motivated and resourceful team player, able to work independently, meet deadlines, and adapt in a rapidly changing environment, with strong communication skills.
We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.
Benefits:
- Work-Life Balance: 25 days annual leave, birthday time off, and volunteering leave.
- Health & Well-being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests.
- Financial Rewards: Group income protection, pension scheme, and exclusive discounts with our bYond card.
- Flexibility & Engagement: Office group activities and support for physical and mental health.
- Recognition: Participate in Flyers, our leading recognition program with financial rewards.
- Hybrid: Typically 2 days per week in the office. We’re open to flexible working arrangements and will consider reasonable adjustments in line with individual needs.
Join us and be part of a company that’s shaping the future of branded payments. Apply today and take the next step in your career! Blackhawk Network is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all backgrounds and will make reasonable adjustments throughout the recruitment process.
Settlement Ops Analyst II in Hemel Hempstead employer: FyrFly Venture Partners
Contact Detail:
FyrFly Venture Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Settlement Ops Analyst II in Hemel Hempstead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your skills align with their needs. This will help you stand out and show you're genuinely interested.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements effectively.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar.
We think you need these skills to ace Settlement Ops Analyst II in Hemel Hempstead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Settlement Ops Analyst II role. Highlight your experience with reconciliation, data analysis, and any relevant accounting qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your experience with AI tools and how they’ve helped you in your previous roles.
Show Off Your Data Skills: Since this role involves analysing large volumes of data, make sure to showcase your proficiency in Excel and SQL. If you've worked with ERP systems like Microsoft Dynamics, let us know! We love seeing candidates who can handle complex data processing.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at FyrFly Venture Partners
✨Know Your Numbers
As a Settlement Ops Analyst II, you'll be dealing with complex data and reconciliation. Brush up on your accounting principles and be ready to discuss how you've handled large volumes of data in the past. Prepare specific examples that showcase your analytical skills and attention to detail.
✨Familiarise Yourself with the Tools
Make sure you're comfortable with Microsoft Excel, SQL, and any ERP systems mentioned in the job description, like Microsoft Dynamics. If you have experience with Access or Lucidchart, be prepared to talk about it. You might even want to bring a few examples of reports or analyses you've done using these tools.
✨Understand the Business
Research Blackhawk Network and its role in branded payments. Understand the importance of gift card settlements and how they impact revenue. This knowledge will help you answer questions more effectively and show your genuine interest in the company and the position.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think about times when you've resolved discrepancies or worked cross-functionally to implement solutions. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.