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- Tasks: Manage key retail accounts and drive growth in gift card sales.
- Company: Join Blackhawk Network, a leader in branded payment solutions with a global reach.
- Benefits: Enjoy hybrid work, 25 days leave, private medical insurance, and exclusive discounts.
- Why this job: Be part of a dynamic team shaping the future of retail payments with innovative solutions.
- Qualifications: Experience in commercial environments, strong analytical skills, and advanced Excel proficiency required.
- Other info: Participate in a recognition program with financial rewards and enjoy a supportive workplace culture.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Account Manager III
ID: 2026-26263
Category: Customer Service
Position Type: Full Time
Location : UK-Hertfordshire-Hemel Hempstead
About Blackhawk Network:
At Blackhawk Network (BHN), we’re shaping the future of branded payments – powering reward, incentive, and loyalty solutions across 28 countries and 400,000+ consumer touchpoints. From digital gift cards and eGifts to global employee rewards and customer acquisition tools, our platforms deliver meaningful value to clients and their customers alike.
Learn more at BHN.com
Overview:
Contract: Permanent
Workplace: Hybrid – 2 days in Hemel Hempstead Office
Hours: 35
Reports to: Sr. Manager, Strategic Relationships
As an Account Manager III within the UK Retail team, you’ll own and grow one of Blackhawk’s key retail partnerships, driving performance across both our own brands and third‑party gift card offerings.
You’ll lead end‑to‑end account performance, identifying commercial growth opportunities and managing budgeting, forecasting, contract negotiations, planogram optimisation, and the launch of new physical and digital products – working closely with cross‑functional teams to deliver measurable results.
Responsibilities:
Account Management (50%)
- Build, grow, and maintain strong relationships with a key retail partner, acting as the main point of contact
- Own commercial performance, including sales and profit forecasting, analysis, and opportunity identification
- Analyse weekly and monthly sales and profit results, providing insights and recommendations
- Support contract renewals, business negotiations, and quarterly business reviews
- Lead client‑facing aspects of internal and external projects, ensuring alignment across stakeholders
Operations (50%)
- Manage all operational activities for the key retail account, ensuring smooth day‑to‑day execution
- Lead the launch of new physical and digital gift card products end‑to‑end
- Develop, implement, and optimise planograms, monitoring performance and analysing results
- Liaise with cross‑functional teams (Commercial Product, IT, Product Implementation, Operations, and Finance) to deliver initiatives effectively
- Build regional gift card market expertise, monitoring competitor activity and market trends
Qualifications:
- Experience working in a highly commercial environment, ideally within retail or a customer‑facing setting
- Strong interpersonal and relationship‑building skills, with the ability to influence and build credibility across all levels of the business, including senior stakeholders
- Excellent analytical and presentation skills, with advanced Excel capability and confidence manipulating data sets
- Proven ability to manage multiple priorities, bring structure to daily workflows, and drive outcomes across cross‑functional teams
- Strong negotiation skills, with the ability to discuss and agree contractual terms with partners
- A proactive, positive mindset with a strong sense of ownership, accountability, and problem‑solving ability; comfortable using the Microsoft Office suite and willing to travel if required
We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.
Benefits:
- Work-Life Balance: 25 days annual leave, birthday time off, and volunteering leave.
- Health & Well-being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests.
- Financial Rewards: Group income protection, pension scheme, and exclusive discounts with our bYond/one4all cards.
- Flexibility & Engagement: Hybrid working, office group activities, and support for physical and mental health.
- Recognition: Participate in Flyers, our leading recognition program with financial rewards.
Candidate Journey at BHN:
- Stage 1: Shortlisting of suitable candidates
- Stage 2: Screening Call
- Stage 3: Interview(s) with Hiring Manager(s)
- Stage 4: Feedback/Hired
Join us and be part of a company that’s shaping the future of branded payments. Apply today and take the next step in your career!
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Account Manager III employer: FyrFly Venture Partners
Contact Detail:
FyrFly Venture Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager III
✨Tip Number 1
Familiarise yourself with the UK gift card market. Understanding current trends and key players will help you speak confidently about how you can contribute to Blackhawk Network's growth during interviews.
✨Tip Number 2
Network with professionals in account management and retail sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the role.
✨Tip Number 3
Prepare to discuss your analytical skills in detail. Be ready to share specific examples of how you've used data to drive decisions or improve performance in previous roles, as this is crucial for the Account Manager position.
✨Tip Number 4
Showcase your relationship-building skills. Think of instances where you've successfully managed client relationships or collaborated with cross-functional teams, as these experiences will be valuable in this role.
We think you need these skills to ace Account Manager III
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Account Manager III position. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience in account management, particularly within a commercial or retail environment. Emphasise your skills in relationship building, analytical thinking, and problem-solving, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Use specific examples from your past experiences that demonstrate your ability to manage accounts, analyse data, and collaborate with cross-functional teams.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is essential for the Account Manager role.
How to prepare for a job interview at FyrFly Venture Partners
✨Showcase Your Commercial Awareness
Make sure to highlight your experience in a commercial environment, especially within retail. Be prepared to discuss specific examples of how you've driven growth or managed accounts effectively.
✨Demonstrate Relationship Building Skills
Since this role involves maintaining key relationships, share instances where you've successfully built trust and credibility with clients or stakeholders. Use the STAR method to structure your responses.
✨Prepare for Analytical Questions
Expect questions that assess your analytical thinking. Brush up on your ability to interpret data and present insights. You might be asked to analyse a hypothetical sales report, so practice explaining your thought process.
✨Familiarise Yourself with the Gift Card Landscape
Research the UK gift card market and Blackhawk Network's position within it. Being knowledgeable about current trends and competitors will show your genuine interest in the role and the company.