Service Desk Manager - Itil - Hybrid Working

Service Desk Manager - Itil - Hybrid Working

Full-Time 45000 - 55000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead and innovate the service desk team to enhance customer support.
  • Company: Exciting MSP in North London with a focus on growth and development.
  • Benefits: Hybrid working, competitive salary, and opportunities for career advancement.
  • Other info: Join a dynamic team and make a real difference in a thriving environment.
  • Why this job: Be part of a growing team and shape the future of service delivery.
  • Qualifications: Experience in service desk management and a passion for building processes.

The predicted salary is between 45000 - 55000 £ per year.

Are you the kind of Service Desk Manager who wants to build something, not just inherit a process and keep it ticking over? We’re hiring a Service Desk Manager for a growing MSP in North London. This is a new role, not a replacement.

The business is around 12 people today, with a service team of 6-7, and the plan is to grow properly over time.

Service Desk Manager - Itil - Hybrid Working employer: Fyre Global Limited

Join a dynamic and growing Managed Service Provider in North London, where you will have the opportunity to shape and develop the service desk processes from the ground up. With a collaborative work culture that values innovation and employee input, we offer hybrid working arrangements, competitive benefits, and ample opportunities for professional growth as we expand our team. Be part of a close-knit group that is passionate about delivering exceptional IT services and making a real impact in the industry.

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Contact Details:

Fyre Global Limited Recruitment Team

We think you need these skills to ace Service Desk Manager - Itil - Hybrid Working

Service Desk Management
ITIL
Microsoft Technologies
Team Leadership
Process Improvement
Customer Service
Communication Skills