Service Desk Manager - IT Support

Service Desk Manager - IT Support

Full-Time 40000 - 50000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead and innovate the service desk team to enhance IT support processes.
  • Company: Exciting MSP in North London with a focus on growth and development.
  • Benefits: Hybrid work model, competitive salary, and opportunities for career advancement.
  • Other info: Join a dynamic environment with plans for significant expansion.
  • Why this job: Be part of a growing team and shape the future of IT support.
  • Qualifications: Experience in IT support management and a passion for building effective teams.

The predicted salary is between 40000 - 50000 £ per year.

Are you the kind of Service Desk Manager who wants to build something, not just inherit a process and keep it ticking over? We’re hiring a Service Desk Manager for a growing MSP in North London. This is a new role, not a replacement.

The business is around 12 people today, with a service team of 6-7, and the plan is to grow properly over time.

Service Desk Manager - IT Support employer: Fyre Global Limited

Join a dynamic and innovative team as a Service Desk Manager in North London, where you will have the opportunity to shape processes and drive growth in a supportive and collaborative environment. Our company values employee development, offering tailored training and career progression opportunities, while fostering a culture of teamwork and creativity. With a hybrid working model, you can enjoy a balanced work-life experience in a vibrant location that encourages both personal and professional growth.

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Contact Details:

Fyre Global Limited Recruitment Team

We think you need these skills to ace Service Desk Manager - IT Support

Service Desk Management
IT Support
Process Improvement
Team Leadership
Microsoft Technologies
Customer Service
Problem-Solving Skills