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- Tasks: Join our IT team to deliver transformative infrastructure projects and resolve complex incidents.
- Company: Be part of Blackpool and The Fylde College, a Great Place To Work® Certified institution.
- Benefits: Enjoy 38 days leave, competitive pension schemes, and extensive professional development opportunities.
- Why this job: Make a real impact on digital infrastructure while enhancing your technical skills in a supportive environment.
- Qualifications: Proactive problem-solving skills and experience in IT infrastructure management.
- Other info: Dynamic team culture with agile working options and a commitment to wellbeing.
The predicted salary is between 30000 - 40000 £ per year.
Blackpool and The Fylde College (B&FC) is seeking a skilled and proactive IT Infrastructure Engineer (Transformation) to join our IT Services team on a fixed term basis. This pivotal role focuses on delivering planned change, supporting project delivery, and resolving escalated infrastructure incidents while ensuring exceptional service quality across the College.
Responsibilities
- Deliver planned changes, transformation activities, and project-related infrastructure work within agreed timeframes and scopes.
- Provide timely, effective troubleshooting, diagnostics, and resolution of escalated infrastructure incidents, problems, and service requests.
- Ensure adherence to SLAs and KPIs, escalating or intervening where required to maintain service excellence.
- Maintain up-to-date and accurate technical documentation, asset records, and change management information.
- Monitor and manage the infrastructure environment proactively using automated tools, ensuring patch compliance, vulnerability remediation, and strong security practices.
- Act as an escalation point for junior colleagues and contribute your expertise to IT projects and operational reporting.
- Identify and recommend continuous improvements based on industry best practice and emerging standards.
Be part of a dynamic, forward-thinking IT team that values innovation, collaboration, and professional development. You will work on impactful transformation projects, enhance your technical expertise, and contribute directly to the improvement of our digital infrastructure and services.
How we support you
At Blackpool and The Fylde College, we are committed to creating an inclusive and supportive recruitment process. If you require any adjustments to take part in our selection process, please let the hiring manager or People Team know before your interview so we can make sure you have the support you need to perform at your best.
Rewards and Benefits
- Enhanced leave allowance of 38 days (full-time equivalent), inclusive of bank holidays.
- Opportunity to purchase additional annual leave.
- Competitive pension scheme: Teachers' Pension Scheme (TPS) - 28.68% employer contribution; Local Government Pension Scheme (LGPS) - 15.4% employer contribution.
- Extensive professional development opportunities for all, with B&FC choosing to invest circa. £1.8m annually in colleague development and professional qualifications.
- Agile working opportunities.
- Internal Coaching Service.
- Enhanced Family friendly policies.
- Extensive wellbeing provision including, but not limited to:
- Access to funded Employee Assistance Programme (EAP) available 24/7, 365 days a year.
- Occupational Health.
- FREE Flu Vouchers for those not entitled through the NHS.
- FREE eye tests.
- Dedicated Wellbeing Hub available to all colleagues containing rich and varied content with resources relating to emotional, physical, financial and social wellbeing.
- FREE healthy breakfast.
- Sports facilities including fully equipped gym and discounted memberships.
- Health and beauty salon.
- Trim Trails on Campus (guided routes for walks).
- Onsite food outlets and Starbucks at subsidised rates.
- FREE car parking.
- Car lease scheme.
- Cycle to work scheme.
- Onsite kids 'Sports Camp' 8am - 5pm during selected half-term breaks.
Safeguarding Responsibilities
B&FC is committed to safeguarding and promoting the welfare of all learners and expects all colleagues to share in this commitment. All colleagues are required to complete safeguarding training and uphold the College's policies and procedures to ensure a safe and supportive environment for learners.
IT Infrastructure Engineer (Transformation) employer: Fylde College
Contact Detail:
Fylde College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Infrastructure Engineer (Transformation)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at B&FC on LinkedIn. A friendly chat can give us insider info about the team and the role, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding the latest trends in IT infrastructure. We want to impress them with our knowledge and show we’re ready to tackle those transformation projects head-on!
✨Tip Number 3
Don’t forget to showcase our problem-solving skills during the interview. Share specific examples of how we’ve resolved complex infrastructure issues in the past. This will highlight our ability to handle escalated incidents effectively.
✨Tip Number 4
Apply through our website ASAP! The sooner we submit our application, the better our chances are of landing that interview. Plus, it shows we’re proactive and excited about the opportunity!
We think you need these skills to ace IT Infrastructure Engineer (Transformation)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about transforming IT infrastructure and making a real impact at B&FC.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We’re looking for someone who can deliver planned changes and support project delivery, so connect your past experiences to these responsibilities.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key achievements stand out. Remember, we want to understand your qualifications quickly!
Apply Early!: Don’t wait until the last minute to submit your application. We might close the vacancy early if we get enough applications, so head over to our website and apply as soon as you can!
How to prepare for a job interview at Fylde College
✨Know Your Tech Inside Out
Make sure you brush up on the technical skills listed in the job description. Be ready to discuss your experience with infrastructure management, troubleshooting, and any relevant tools you've used. This will show that you're not just familiar with the concepts but can also apply them effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved complex infrastructure incidents in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your proactive approach and ability to handle escalated issues, which is crucial for this role.
✨Understand the College's Vision
Research Blackpool and The Fylde College and its IT Services team. Understand their goals, recent projects, and how they value innovation and collaboration. This knowledge will help you tailor your responses and show that you're genuinely interested in contributing to their transformation efforts.
✨Prepare Questions That Matter
Think of insightful questions to ask at the end of your interview. Inquire about the team's current projects, challenges they face, or how they measure success in their infrastructure initiatives. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.