At a Glance
- Tasks: Maximise sales by building relationships with customers and handling parts enquiries.
- Company: Join Fyfes, Northern Ireland's largest independent Motor Factor with a family business vibe.
- Benefits: Enjoy competitive salary, 30 days annual leave, and on-the-job training.
- Other info: Flexible working hours and opportunities for career growth await you.
- Why this job: Kickstart your career in the automotive sector with a supportive team environment.
- Qualifications: Great customer service skills and knowledge of vehicle parts are essential.
The predicted salary is between 25000 - 30000 £ per year.
Do you want to work for a Motor Trade Market Leader? Trading in Ballymena for over a century, Fyfes now operate from 18 branches in Northern Ireland. We employ over 250 staff, of which more than 80 have been with the company in excess of 10 years. Over the generations, Fyfes has continuously improved the range of quality products it supplies. With great depth and range of stock available for delivery same day, five days a week, we've got the parts, consumables and equipment our customers need today. We are Northern Ireland's largest independent Motor Factor and a family business, distributing across Northern Ireland's automotive aftermarket and fabrication sector. Our reputation for our core value of customer service is recognised throughout our customer base.
The Position: We are currently recruiting for a full-time, permanent Counter Sales Parts Advisor in our Dunmurry Branch.
Closing Date: 5th July 2026
Hours: You will work 40 hours per week, working between the hours of 08:30 and 17:30 Monday to Friday. In addition, you will be required to work alternate Saturdays between 09:00 and 13:00.
Job Role: The purpose of the role will be to help maximise sales by establishing excellent relationships with existing and new customers to assist in the achievements of the branch sales and profit targets. The successful applicant will work as part of a team dealing with a variety of sectors, predominantly automotive but also including engineering customers. The range of customer enquiries is very wide and contact is both at the counter and over the phone.
Main Duties:
- To maximise sales for the branch
- Handle parts requirements of customers through counter service and sales
- To service customers promptly and efficiently, ensuring all parts are supplied and invoiced correctly
- To work within a team and to communicate and liaise with other team members
- Warehouse duties - receiving, checking and storing incoming deliveries, picking, packing and dispatching orders.
Qualifications/Skills/Experience: This role represents a great opportunity for individuals wishing to develop a career in the automotive sector. To be considered for the role you must meet the following essential criteria. Depending on the number of applications for the role we may be required to shortlist by applying the desirable criteria:
Essential Criteria:
- A record of great customer service
- A good knowledge of vehicle parts
- Strong interpersonal skills with a friendly and approachable outlook
- Good computer skills to utilise our electronic parts catalogues and product lookup systems
Desirable Criteria:
- Previous experience in an automotive sales environment, counter sales, or motor mechanic
- Previous experience working with MAM Autopart and Autocat software
- Previous experience working in a warehouse picking, packing and dispatching orders
- Full driving license
In return we will offer you:
- Competitive Salary
- On the job training - we want to see our staff succeed
- 30 days annual leave (including Bank Holidays) after the first year, (28 days in year one)
- Pension contribution
- Targeted Team Bonus
- Staff terms on product purchases
*Applicants will receive a Fair Employment Questionnaire separately via email as part of our commitment to fair employment obligations. To be considered for this position, please click APPLY to send us your up-to-date CV.
Counter Sales Parts Advisor - Dunmurry employer: Fyfes
Fyfes is an exceptional employer, offering a supportive work culture that values long-term relationships, as evidenced by our many employees who have been with us for over a decade. Located in Dunmurry, we provide extensive training and career development opportunities within the thriving automotive sector, alongside competitive salaries and generous annual leave. Join us to be part of a family business that prioritises customer service and employee satisfaction, ensuring you have the tools and support needed to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Counter Sales Parts Advisor - Dunmurry
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Counter Sales Parts Advisor - Dunmurry at Fyfes, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Fyfes. Tailor your message to explain why you’re drawn to them and how you can contribute as a Counter Sales Parts Advisor - Dunmurry. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Counter Sales Parts Advisor - Dunmurry
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Fyfes:When writing your cover letter, make sure to tailor your message specifically for Fyfes. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Fyfes
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Fyfes that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Fyfes that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Fyfes’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
