Counter Sales Parts Advisor

Trading in Ballymena for over a century, Fyfes now operate from 18 branches in Northern Ireland. We employ over 250 staff, of which more than 80 of whom have been with the company in excess of 10 years. Over the generations Fyfes has continuously improved the range of quality products it supplies. With great depth and range of stock available for delivery same day, five days a week, we\’ve got the parts, consumables and equipment our customers need today. We are Northern Ireland\’s largest independent Motor Factor and a family business. Distributing across Northern Ireland\’s automotive aftermarket and fabrication sector, our reputation for our core value of customer service is recognised throughout our customer base The Position: We are currently recruiting for a full time, permanent Counter Sales Parts Advisor in our Cookstown Branch. Job Ref: CSA/12/02/26 Closing Date: 10th March 2026 Hours You will work 40 Hours per week, working between the hours of 08:30 and 17:30 Monday to Friday. In addition you will be required to work alternate Saturday\’s between 09:00 and 13:00 Job Role: The purpose of the role will be to help maximise sales by establishing excellent relationships with existing and new customers to assist in the achievements of the branch sales and profit targets. The successful applicant will work as part of a team dealing with a variety of sectors, predominantly automotive but also including engineering customers. The range of customer enquiries is very wide and contact is both at the counter and over the phone. Main Duties: To maximise sales for the branch Handle parts requirements of customers through counter service and sales To service customers promptly and efficiently, ensuring all parts are supplied and invoiced correctly To work within a team and to communicate and liaise with other team members Warehouse duties – receiving, checking and storing incoming deliveries. Picking, packing and dispatching orders. Qualifications/ Skills/ Experience This role represents a great opportunity for individuals wishing to develop a career in the automotive sector To be considered for the role you must meet the following essential criteria. Depending on the number of applications for the role we may be required to shortlist by applying the desirable criteria: Essential Criteria A record of great customer service A good knowledge of vehicle parts Strong interpersonal skills with a friendly and approachable outlook Good computer skills to utilise our electronic parts catalogues and product lookup systems Desirable Criteria Previous experience in an automotive sales environment, counter sales, or motor mechanic Previous experience working with MAM Autopart and Autocat software Previous experience working in a warehouse picking, packing and dispatching orders. Full driving license In return we will offer you: Competitive Salary On the job training – we want to see our staff succeed 30 days annual leave (inc Bank Holidays) after first year, (28 days in year one) Pension contribution Targeted Team Bonus Staff terms on product purchases Skills: car parts advisor Excellent customer service Selling warehouse Benefits: Performance Bonus company pension staff discount