At a Glance
- Tasks: Maximise sales by building relationships with customers and handling parts enquiries.
- Company: Join Fyfes, Northern Ireland's largest independent Motor Factor with a century of excellence.
- Benefits: Enjoy competitive salary, 30 days annual leave, and on-the-job training.
- Other info: Opportunity for personal development and targeted team bonuses.
- Why this job: Kickstart your career in the automotive sector with a supportive team environment.
- Qualifications: Great customer service skills and knowledge of vehicle parts are essential.
The predicted salary is between 33696 - 41184 £ per year.
Do you want to work for a Motor Trade Market Leader? Trading in Ballymena for over a century, Fyfes now operate from 18 branches in Northern Ireland. We employ over 260 staff, of which more than 80 have been with the company in excess of 10 years. Over the generations, Fyfes has continuously improved the range of quality products it supplies. With great depth and range of stock available for delivery same day, five days a week, we've got the parts, consumables and equipment our customers need today. We are Northern Ireland's largest independent Motor Factor and a family business, distributing across Northern Ireland's automotive aftermarket and fabrication sector. Our reputation for our core value of customer service is recognised throughout our customer base.
The Position: We are currently recruiting for a full-time, permanent Counter Sales Parts Advisor for our Ballymena Head Office.
Location: Ballymena Head Office
Job Ref: CSPA/HO/07/26
Closing Date: 16/08/2026
Hours: You will work 40 hours per week, working between the hours of 08:30 and 17:30 Monday to Friday. In addition, you will be required to work each alternate Saturday between 09:00 and 13:00.
Job Role: The purpose of the role will be to maximise sales by establishing excellent relationships with existing and new customers to assist in the achievements of the branch sales and profit targets. The successful applicant will work as part of a team dealing with a variety of sectors, predominantly automotive but also including engineering customers. The range of customer enquiries is very wide and contact is both at the counter and over the phone.
Main Duties:
- To maximise sales for the branch.
- Handle parts requirements of customers through counter service and sales.
- To service customers promptly and efficiently, ensuring all parts are supplied and invoiced correctly.
- To work within a team and to communicate and liaise with other team members.
- To attend Supplier's Training and Presentation meetings and undertake training and personal development as and when instructed.
Qualifications / Skills / Experience: This role represents a great opportunity for individuals wishing to develop a career in the automotive sector. To be considered for the role you must meet the following essential criteria. Depending on the number of applications for the role we may be required to shortlist by applying the desirable criteria.
Essential Criteria:
- A record of great customer service.
- A good knowledge of vehicle parts.
- Strong interpersonal skills with a friendly and approachable outlook.
- Good computer skills to utilise our electronic parts catalogues and product lookup systems.
Desirable Criteria:
- Previous experience in an automotive sales environment or 2 years as a motor mechanic.
- Previous experience working with MAM Autopart and Autocat software.
- Full driving license.
In return we will offer you:
- Competitive Salary.
- On the job training - we want to see our staff succeed.
- 30 days annual leave (including Bank Holidays) after the first year, (28 days in year one).
- Pension contribution.
- Targeted Team Bonus.
- Staff terms on product purchases.
To be considered for this position, please click APPLY to send us your up-to-date CV.
Counter Sales Ballymena employer: Fyfes
Fyfes is an exceptional employer, offering a supportive family business environment where employees can thrive in the automotive sector. With a commitment to employee growth through on-the-job training and competitive benefits like 30 days of annual leave and a targeted team bonus, Fyfes fosters a culture of teamwork and customer service excellence. Located in Coleraine, you'll be part of Northern Ireland's largest independent Motor Factor, contributing to a legacy of quality and reliability in the motor trade.
