At a Glance
- Tasks: Maximise sales by building relationships with customers and handling parts enquiries.
- Company: Join Fyfes, Northern Ireland's largest independent Motor Factor with a family business vibe.
- Benefits: Competitive salary, 30 days annual leave, pension contribution, and targeted team bonuses.
- Other info: Work in a dynamic team environment with a focus on customer satisfaction.
- Why this job: Kickstart your career in the automotive sector with on-the-job training and growth opportunities.
- Qualifications: Great customer service skills and knowledge of vehicle parts are essential.
The predicted salary is between 25000 - 30000 £ per year.
Do you want to work for a Motor Trade Market Leader? Trading in Ballymena for over a century, Fyfes now operate from 18 branches in Northern Ireland. We employ over 250 staff, of which more than 80 have been with the company in excess of 10 years. Over the generations, Fyfes has continuously improved the range of quality products it supplies. With great depth and range of stock available for delivery same day, five days a week, we've got the parts, consumables and equipment our customers need today. We are Northern Ireland's largest independent Motor Factor and a family business, distributing across Northern Ireland's automotive aftermarket and fabrication sector. Our reputation for our core value of customer service is recognised throughout our customer base.
The Position: We are currently recruiting for a full-time, permanent Counter Sales Parts Advisor in our Coleraine Branch. Job Ref CSPA/15/06/26. Closing date 28/06/2026.
Hours: You will work 40 hours per week, working between the hours of 08:30 and 17:30 Monday to Friday. In addition, you will be required to work each alternate Saturday between 09:00 and 13:00.
Job Role: The purpose of the role will be to help maximise sales by establishing excellent relationships with existing and new customers to assist in the achievements of the branch sales and profit targets. The successful applicant will work as part of a team dealing with a variety of sectors, predominantly automotive but also including engineering customers. The range of customer enquiries is very wide and contact is both at the counter and over the phone.
Main Duties:
- To maximise sales for the branch.
- Handle parts requirements of customers through counter service and tele sales.
- To service customers promptly and efficiently, ensuring all parts are supplied and invoiced correctly.
- To work within a team and to communicate and liaise with other team members.
- Warehouse duties - receiving, checking and storing incoming deliveries. Picking, packing and dispatching orders.
Qualifications/Skills/Experience: This role represents a great opportunity for individuals wishing to develop a career in the automotive sector. To be considered for the role you must meet the following essential criteria. Depending on the number of applications for the role we may be required to shortlist by applying the desirable criteria:
Essential Criteria:
- A record of great customer service.
- A good knowledge of vehicle parts.
- Strong interpersonal skills with a friendly and approachable outlook.
- Good computer skills to utilise our electronic parts catalogues and product lookup systems.
Desirable Criteria:
- Previous experience in an automotive sales environment, counter sales, or motor mechanic.
- Previous experience working with MAM Autopart and Autocat software.
- Previous experience working in a warehouse picking, packing and dispatching orders.
- Full driving license.
In return we will offer you:
- Competitive Salary.
- On the job training - we want to see our staff succeed.
- 30 days annual leave (including Bank Holidays) after the first year, (28 days in year one).
- Pension contribution.
- Targeted Team Bonus.
- Staff terms on product purchases.
To be considered for this position, please click APPLY to send us your up-to-date CV.
Counter Sales Parts Advisor - Coleraine TLNT1_NI employer: Fyfes
Fyfes is an exceptional employer, renowned for its commitment to employee development and a supportive work culture. With over 250 staff members, many of whom have been with the company for over a decade, we offer a competitive salary, extensive training, and generous annual leave, all within a family-run environment that values customer service and teamwork. Join us in our Coleraine branch and be part of a leading independent Motor Factor in Northern Ireland, where your contributions will be recognised and rewarded.
